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Grand Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel

Lobby
Interior
Front of property
Semi Suite | Premium bedding, memory-foam beds, in-room safe, desk
Semi Suite | Living area | 43-inch Smart TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
  • St George Hospital
    10 min walk
  • Bombay Castle
    12 min walk
  • Mohammed Ali Road
    17 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    56 min drive

Room options

View all photos for Semi Suite

Semi Suite | Premium bedding, memory-foam beds, in-room safe, desk

Semi Suite

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room, Harbour View

  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room

Standard Room | Premium bedding, memory-foam beds, in-room safe, desk

Standard Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About this property

Grand Hotel

Edwardian hotel connected to a shopping centre in Fort with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area.
Grand Hotel offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from General Post Office. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Cinnamon
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Crawford Market and a few minutes from Colaba Causeway
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4975 square feet (462 square metres) and includes a conference centre. A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Grand Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mumbai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Cinnamon – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: INR 650 for adults and INR 650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cinnamon

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (4,975 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Edwardian architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 650 for adults and from INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 192 reviews" "
Rating 8 - Good. 77 out of 192 reviews" "
Rating 6 - Okay. 27 out of 192 reviews" "
Rating 4 - Poor. 14 out of 192 reviews" "
Rating 2 - Terrible. 10 out of 192 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Business traveller
Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the cost
Stayed 2 nights in Jun 2024

10/10 Excellent

Pramod

Stayed 5 nights in May 2024

6/10 Okay

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Stayed 14 nights in Feb 2024

10/10 Excellent

alan, wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and informative staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

scott, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.
Stayed 1 night in Feb 2024

4/10 Poor

Gregory A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Naran

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoidable
The checking experience was horrible. The desk clerk was more interested in answering the phone calls instead of taking care of the customer standing in front of her. Further, there was no steam iron available and the staff that came in to hand that was borderline rude.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tommy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Amenities
Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Stayed 1 night in Jan 2024

8/10 Good

KOICHIRO

Stayed 2 nights in Dec 2023

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service
An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.
Stayed 2 nights in Jan 2024

4/10 Poor

Fidel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The A/C was poor. A light of the aisle go into the room
Stayed 3 nights in Dec 2023

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real, well placed Mumbai gem
This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.
Stayed 4 nights in Nov 2023

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Staff very helpful and good value for money
Stayed 1 night in Dec 2023

6/10 Okay

GERALDINE

Travelled with partner
Liked: Cleanliness
Liked having the dining room for meals. It seemed an area with other venues for meals.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ankur

Stayed 1 night in Dec 2023

10/10 Excellent

Jayesh

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Fort area
Located in the quieter Fort area but close enough to the tourist areas. Staff were lovely, friendly and helpful. AC slightly noisy and breakfast was a bit limited and rooms looking tired. Overall it was a good stay
Stayed 2 nights in Nov 2023