I could imagine all big city like Mumbai, they have always a same problem like here.
Much people, many problems between customers, bad relationship between staffs...
So if you want to stay more comfortable in Mumbai, you should pay more expense and better to apart from coraba area.
I had some problems at this hotel and actually it was not surprising for me at all.
Because here is in INDIA, so everything possible and happens.
Windows at bathroom was broken and can't close at all,
One of staffs came to wake up at 5:00 in the morning in sudden and he said"Did you call me?"... When I was so sickness at all, and I wanted sleeping but he wake me up! At VERY EARLY MORNING! I DIDN'T CALL YOU!
Last one, when I left at this hotel in early morning, the manager called me and said "You should pay 35 rps for chai"
... I paid all my room charge and chai charge everything at the previous date....
I don't know why like this accident happened EVERYDAY here,
but only I can say now,
If I want to stay more comfortable in Mumbai, I should pay more.
That's all.