6/10 Okay
Libuše
Travelled with family
26 Aug 2024
Liked: Cleanliness
Given the price point and hotel being marketed as 4* I would expect more from their premium hotel rooms.
Communication with the hotel prior to arrival was good. We didn’t have breakfast so can’t comment on this aspect. Hotel is conveniently located near Messe, however if you expect 4 star level, this is more of a standard hotel experience. Rooms (premium) relatively small. Communication with the night porter could have been better in the evening anreiving from a concert. It transpired to us that he wasn’t very keen on discussing matters with a female and kept responding to my questions directly to my male family members despite handling my ID and booking being done and paid by myself. I found that odd and quite frankly rude, however understand that cultural preferences might have come to play.
Another slightly off putting matter was that the cleaning staff knocked and opened our room door despite check out being at 12 and we clearly said to wait. other than that noice reduction was great and we slept well, room and bathroom were clean. We dint use other facilities so can’t comment on these.
Libuše
Stayed 1 night in Aug 2024