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 Munich • 1 Room
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Hotel Cristal Munchen

4-star property
Schwanthalerstrasse 36, 36, Munich, Bavaria 09 725 22 184
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3.5 out of 5
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See all 31 ebookers Reviews

"Good reasonably priced hotel near the main train station. Nice breakfast " More

By a verified traveller on Thu 24 Aug 2017

Points Of Interest

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Hotel Cristal Munchen. During your stay, you're just a quick walk from Karlsplatz - Stachus. Free self-parking, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pet-friendly amenities are available, including food and water bowls

Hotel Cristal Munchen ratings based on 31 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Cristal Munchen

Everyone (19) Couples (7) Family (3)
4 out of 5
Good reasonably priced hotel near the main train station. Nice breakfast

Posted by on 24 Aug 2017

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Comment from Hotel Management

19 Oct 2017 by Martina Kube

Dear guest, thank you very much for your feedback. We would be really happy to welcome you again. Yours sincerely, Hotel Cristal München Team

3 out of 5
Beim Einchecken war ein Zimmer noch nicht bereit (gebrauchte Bettwäsche der Vorgänger noch vorhanden) jedoch sofort und problemlos ein anderes Zimmer erhalten. Bezüglich sauberkeit: Im einten Zimmer noch Traubenreste vom Vorgänger unter dem Bett.

Posted by , from Luzern on 26 Oct 2020

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Comment from Hotel Management

22 Nov 2020 by Martina Kube

Sehr geehrter Martin, vielen herzlichen Dank, dass Sie sich für Ihre Rückmeldung Zeit genommen haben. Ihr Feedback ist sehr wichtig für uns, um uns stetig zu verbessern. Selbstverständlich haben wir hierzu direkt Rücksprache mit unserem Housekeeping-Team gehalten. Wir möchten die Unannehmlichkeiten entschuldigen und hoffen sehr, dass wir Sie dennoch wieder in unserem Haus willkommen heißen dürfen. Ihr Hotel Cristal München Team

3 out of 5
Das Zimmer war nicht unbedingt sauber, mussten selber nochmal putzen. Vom Frühstück haben wir auch was andres erwartet.

Posted by , from Chur on 15 Aug 2020

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Comment from Hotel Management

15 Aug 2020 by Martina Kube

Sehr geehrte Rina, vielen herzlichen Dank für Ihre Rückmeldung. Wir bedauern es sehr, dass Sie mit der Sauberkeit des Zimmers nicht rundum zufrieden waren. Wir geben Ihr Feedback selbstverständlich direkt an unser Housekeeping-Team weiter. Es wäre uns eine große Freude, Sie ein weiteres Mal in unserem Hotel willkommen zu heißen. Wir passen unser Angebot stets den geltenden Vorschriften an, um die Gesundheit und Sicherheit unserer Gäste zu wahren. Ihr Hotel Cristal München Team

4 out of 5
Das Hotel ist in der Nähe vom Bahnhof und der Altstadt.Das Personal ist sehr freundlich.

Posted by on 11 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by J.K.

Lieber Gast, herzlichen Dank für den Aufenthalt und die Zeit für die Bewertung. Ein Lob für unser Personal macht uns besonders stolz und wir geben dies gern an die Kollegen weiter. Wir freuen uns auf Ihren nächsten Aufenthalt. Herzliche Grüße aus München

5 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Kommen Sie bald wieder - sehr gerne sind wir erneut Ihr Gastgeber! Mit den besten Grüßen,

4 out of 5

Posted by on 10 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Vielen Dank für für Ihre Bewertung. Bei Ihrem nächsten Besuch möchten wir gerne dazu beitragen Ihnen einen perfekten Aufenthalt zu gestalten. Mit den besten Grüßen,

4 out of 5

Posted by on 3 Feb 2020

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Comment from Hotel Management

5 Feb 2020 by T. K. * Hotel Cristal - Online Reputation Team

Herzlichen Dank für Ihre Bewertung! Wir freuen uns darauf, Sie recht bald wieder bei uns begrüßen zu dürfen. Beste Grüße,

3 out of 5
Für ein 4 Stern Hotel ist die Einrichtung zu alt und zu unsauber. Zu wenig Platz beim Essen am Morgen, zu wenig Personal um die Gäste zu verpflegen. Die Herren und Damen an der Rezeption sind freundlich und hilfsbereit. Die Lage ist top.

Posted by on 22 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Hotel Cristal München

Es ist sehr schade, dass Sie einen negativen Eindruck von uns bekommen haben. Wir hoffen sehr, Sie nehmen unsere Entschuldigung an und geben uns eine zweite Chance. Wir werden alles tun um Ihr Vertrauen wiederzugewinnen. Bis dahin wünschen wir Ihnen ein frohes Fest und einen Guten Rutsch in das Jahr 2020. Hotel Cristal München Team Tatiana Oliveira-Klinkmann Online Reputation Agent

2 out of 5
Das Badezimmer war nicht sauber. Zu langes warten beim Check-in.

Posted by on 21 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Hotel Cristal München

Wir bedauern es sehr, dass Sie mit der Sauberkeit Ihres Zimmer nicht zufrieden waren und das den Gesamteindruck leider negativ beeinflusst hat. Dies bitten wir zu entschuldigen und hoffen, es beim Nächsten Mal besser zu machen. Von Herzen wünschen wir Ihnen ein frohes Fest und eine besinnliche Zeit mit Ihren Liebsten. Mit den besten Grüßen, Hotel Cristal München Team Tatiana Oliveira-Klinkmann Online Reputation Agent

4 out of 5
Das Personal an der Rezeption war hervorragend, was ich leider bei Prsonal beim Frühstücksbuffet nicht behaupten kann. Meistens waren sie übervordert obschon nicht viel zu tun war. Sonst war ich sehr zufrieden

Posted by on 16 Nov 2019

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About the Hotel Cristal Munchen

Location Schwanthalerstrasse 36, 36, Munich, Bavaria 00000

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 5683 square feet (528 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Cristal Munchen. Self parking is free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 5683 sq ft of conference space
  • 528 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Karlsplatz S-Bahn (0.7 km / 0.4 mi)
  • Metro station: Munich Central Station Tram Stop (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Cristal Munchen offers 100 accommodations with a safe and coffee/tea makers. 80-cm flat-screen televisions come with cable channels. Bathrooms include a bath, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.

Hotel Cristal Munchen has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per stay.

Pet Policy

  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 9.6 for adults and from EUR 9.6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Cristal
  • Best Western Cristal Munich
  • Best Western Hotel Cristal
  • Best Western Hotel Cristal Munich
  • Hotel Cristal München Munich
  • Hotel Cristal München
  • Cristal München Munich
  • Cristal München
  • Hotel Cristal München
  • Hotel Cristal Munchen Hotel
  • Hotel Cristal Munchen Munich
  • Hotel Cristal Munchen Hotel Munich

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.