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Mercure Hotel München Altstadt

3.0 star property

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Photo gallery for Mercure Hotel München Altstadt

Standard Twin Room, 2 Single Beds | Pillow-top beds, free minibar items, in-room safe, desk
Lobby
Exterior
Standard Twin Room, 2 Single Beds | Pillow-top beds, free minibar items, in-room safe, desk
Pillow-top beds, free minibar items, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Hotterstr. 4, Munich, BY, 80331
  • Viktualienmarkt
    ‪5 min walk‬
  • Marienplatz
    ‪5 min walk‬
  • Karlsplatz - Stachus
    ‪7 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Pillow-top beds, free minibar items, in-room safe, desk

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Pillow-top beds, free minibar items, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Pillow-top beds, free minibar items, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room

Pillow-top beds, free minibar items, in-room safe, desk

Comfort Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel München Altstadt

Hotel with free breakfast, a quick walk to Marienplatz
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Mercure Hotel München Altstadt. During your stay, you're just a quick walk from Marienplatz. You'll find features such as free WiFi in public areas, plus a 24-hour business centre and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Viktualienmarkt and 5 minutes on foot from Marienplatz
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel München Altstadt.

This 3-star Munich hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Languages

Bosnian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Mercure Hotel München Altstadt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 578 out of 937 reviews
Rating 8 - Good. 308 out of 937 reviews
Rating 6 - Okay. 36 out of 937 reviews
Rating 4 - Poor. 12 out of 937 reviews
Rating 2 - Terrible. 3 out of 937 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mauren

Liked: Cleanliness, staff & service, property conditions & facilities
The room was magnificent with a well-stocked minibar and was part of the services with breakfast. The restaurant only had the basics but it was free. I was surprised by the attention received. I recommend this hotel because it is well equipped for your comfort and pleasant stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Clemmons

Travelled with family
Very convenient location on a quiet street off the main shopping area. Walkable to everything in the Old Town. Staff was very friendly. Rooms clean. Breakfast was a highlight, nice assortment and fresh. Highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Stayed 4 nights in Dec 2024

8/10 Good

Emma, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is tucked away on a quiet, secluded street, yet it’s just a few minutes’ walk from the Christmas markets and the train station. The building itself has a college dormitory vibe, and I was even scolded by the front desk staff for arriving so late. That said, the room was functional and comfortable, with everything in its place. The bed and pillow were quite cozy. Breakfast was absolutely sensational, and the staff were exceptionally friendly and helpful. Overall, I’d give it a 10 out of 10 and would definitely recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Model hotel in center of Altstadt
Just a block off the Marienplatz. Modern hotel with friendly staff and a great breakfast buffet. Easy to get to and from the Hauptbahnhof and airport on public transportation.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Location was perfect and the room very nice and bed was comfortable. Breakfast was great and staff friendly and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a slightly ugly building, hidden on a side street, but it’s very central, the staff are lovely and the breakfast is excellent. A cut above the average Mercure, which exceeded my expectations.
Stayed 3 nights in Nov 2024

10/10 Excellent

paul, hummelstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. Great value. The free breakfast buffet was far better than some of the ones we had to pay 30 euros for. Great location. Close to marianplatz and old city. Close to public transport. Free minibar items was also an added value. Highly recommend this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were able to accommodate my early check in! They put my 2 rooms next to each other, per my request. The hotel was clean and modern. Great space for a European room. Location was amazing, walk to everything. We travel to Europe with picky college kids at least once a year and they loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

chandrabali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to city center and was walkable to many restaurants and activities. Breakfast was excellent and staff was very nice. Would stay again when in Munich.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff worked out an early checkin. Easy check out. Great amenities. Complimentary breakfast was fantastic. Having access to coffee and mini bar at no charge during stay was such a plus. Location perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra, Ottawa

Stayed 3 nights in Sep 2024

10/10 Excellent

Jinyuan

Stayed 1 night in Sep 2024

10/10 Excellent

Lacy

Stayed 1 night in Sep 2024

10/10 Excellent

Anne, St James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome as well!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter, Kings Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing
Stayed 1 night in Aug 2024

8/10 Good

Valgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a wonderful hotel, very well located, walking distance to the most important historical site in munich, clean and the personal working there were really kind and professional. Thisbis a hotel i will higly recomend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brett, Wauwatosa

Stayed 1 night in Aug 2024