Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Standard Room, 3 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Family Room, 2 Double Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Lobby
Daily buffet breakfast (EUR 14 per person)

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Arnulfstr. 12, Munich, BY, 80335
  • Karlsplatz - Stachus
    8 min walk
  • Koenigsplatz
    11 min walk
  • Theresienwiese
    15 min walk
  • Munich (MUC-Franz Josef Strauss Intl.)
    44 min drive

Room options

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

Comfort Room, 1 Double Bed, Bathtub

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotel with a 24-hour front desk, a short walk to Karlsplatz - Stachus
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Sure Hotel by Best Western Muenchen Hauptbahnhof gets high marks from our customers. During your stay, you're just a quick walk from Karlsplatz - Stachus. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Muenchen Hauptbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Sure Hotel by Best Western Muenchen Hauptbahnhof also features a front desk safe and a lift. Parking is available for a fee.

This 3-star Munich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotelbar – On-site bar. Guests can enjoy drinks at the bar.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 716 reviews" "
Rating 8 - Good. 276 out of 716 reviews" "
Rating 6 - Okay. 140 out of 716 reviews" "
Rating 4 - Poor. 64 out of 716 reviews" "
Rating 2 - Terrible. 38 out of 716 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jesús

Travelled with partner
Liked: Amenities, property conditions & facilities
No aire acondicionado pero está accesible al centro y a estación del tren.
Stayed 1 night in Aug 2024

2/10 Terrible

paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Poorly maintained, arrogant staff
Arrogant check in staff No secure luggage storage Phone broken in room Shower head just a drip Not well maintained Would not recommend
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Tired room
No earlier check in. Room was very tired, carpet sticking up, sofa had bare patch in middle
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
OK
Easy check in. Room had a fan but it was so hot the fan had little effect. TV had no reception so could view one or two channels.
Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the fact our room was not on the level of the elevators.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Your base in Munich
Very handy to the main railway hub and a good base to explore Munich.
Stayed 2 nights in Jul 2024

6/10 Okay

Belkis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we got was in front of a working station, noise doesn’t stop all night. Room felt muddy. The good side is how close to the train and the center.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find a room with Aircon
No Aircon - windows to train station side so the noise was very laud when you open them to get some cold. it took 3 days before we could borrow an Iron. but it was very central -
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaka

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Graham

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Pokey room. Found someones pants on the floor.
Stayed 3 nights in Jun 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to train station for an overnight stay
Location very close to train station (a little too close if you have a street facing room and don't like the sound of trams) Room was serviceable for an overnight stay, no tea/coffee making facilities. Has a small air cooler, but no instructions in the room on how to operate anything. WiFi in room. No restaurant on site, but loads of options nearby. Overall - recommended
Stayed 1 night in Jun 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Renovated room with a comfortable bed. No AC in my room but the windows open gave you a good breeze. There is a really good Brauhaus next door. Convenient right in front of the train station and with the Lufthansa bus at the door. Only down side was the no AC and the room configuration which was a bit weird.
Stayed 2 nights in May 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John in MUC
Across the street from Munchen Hbf . Close distance with walking to old town. Good value very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Chia Sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew Y.

Liked: Cleanliness, amenities, property conditions & facilities
It’s a perfect location if you’re primarily relying on train for travel. It’s also walking distance to city center. Plenty of restaurants nearby.
Stayed 4 nights in May 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in May 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for train. Easy to walk to city center. Affordable.
Stayed 1 night in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 6 nights in May 2024

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
Good value, comfy,clean hotel when getting off late train. Did the job.
Stayed 1 night in Apr 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No internet, no phone neither one worked . Had to pre pay for breakfast we were not informed of this.
Stayed 1 night in Apr 2024

6/10 Okay

Utkarsh

Liked: Staff & service
Stay was short but cozy for the amount paid. The room was small as compared to the photos advertised. Maybe it's a european/german way of managing temperature but there was no thermostat in the room.
Stayed 1 night in Apr 2024

6/10 Okay

Jean Ee Tiang

Good location
Location is excellent. The beds are clean but the toilet condition is poor. The toilet door cannot be locked
Stayed 3 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Does the job
Munich is an expensive city so this place is a good option if you don’t want to pay big money for a place to stay. Central location, clean and comfortable, I’d stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024