Grupotel Los Príncipes & Spa

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Dates

December 2024

January 2025

Indoor pool, outdoor pool, pool umbrellas, pool loungers

On the beach, sun-loungers, beach umbrellas, beach towels

Single Room, Balcony | Minibar, desk, free cots/infant beds, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast available

Gym

Spa

24/7 front desk

Housekeeping

Explore the area

Carrer Galio, 31, Muro, Mallorca, 7458

Playa de Muro
2 min walk
Platja dels Francesos
6 min walk
Alcúdia Beach
5 min drive
Palma de Mallorca (PMI)
49 min drive

Room options

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

32 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

32 sq m
Sleeps 2
2 Single Beds and 2 Single Sofa Beds

Double Room, Balcony

27 sq m
Resort view
Sleeps 2
2 Single Beds

Double Room, Balcony, Sea View

27 sq m
Sea view
Sleeps 2
2 Single Beds

Deluxe Room, Balcony (With Living Room 2+1)

38 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Double Room Single Use, Balcony

27 sq m
Partial sea view
Sleeps 1
2 Single Beds

Single Room, Balcony

22 sq m
Resort view
Sleeps 1
2 Single Beds

Deluxe Room, Balcony (With Living Room)

38 sq m
Sleeps 2
2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony (2 adults + 1 child)

27 sq m
Partial sea view
Sleeps 3
3 Single Beds

Double Room Single Use, Balcony, Sea View

27 sq m
Sea view
Sleeps 2
2 Single Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

38 sq m
Sea view
Sleeps 2
2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

38 sq m
Sea view
Sleeps 3
2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

32 sq m
Sleeps 4
2 Single Beds and 2 Single Sofa Beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

38 sq m
Sea view
Sleeps 4
2 Single Beds and 2 Single Sofa Beds

About this property

Beachfront, with full-service spa

Spend the day relaxing on the beach or pampering yourself at Grupotel Los Príncipes & Spa's full-service spa.

Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Our customers tell us that they can't get enough of the helpful staff at Grupotel Los Príncipes & Spa. During your stay, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.

Free WiFi
Free self-parking
The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools
Treat yourself to hydrotherapy, manicures and pedicures or facials at the spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Steps from Playa de Muro and 5 minutes by car from Alcúdia Beach

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grupotel Los Príncipes & Spa such as a complimentary children's club and an outdoor pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 4-star Muro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Bistro – This beachfront bistro serves brunch, lunch and light fare.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking within 20 metres
Street parking available
Free self parking on site

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Bistro
Buffet Restaurant

Family friendly

Children's games
Children's pool
Free children's club
Free cot
Free supervised activities for children
In-room babysitting
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)

1 building
5 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Plasma TV

Food and drink

Minibar

Air conditioning (climate-controlled)
Desk
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children
An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Property Registration Number H-PM-2077

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Los Principes Hotel Playa De Muro

Grupotel Los Principes Playa De Muro, Majorca

Grupotel Los Principes & Muro

Grupotel Los Príncipes & Spa Muro

Grupotel Los Príncipes & Spa Hotel

Grupotel Los Príncipes & Spa Hotel Muro

Grupotel Los Príncipes Hotel Muro

Grupotel Los Príncipes Hotel

Grupotel Los Príncipes Muro

Grupotel Los Príncipes

Grupotel Los Príncipes & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Gary

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules

Stayed 8 nights in Aug 2024

8/10 Good

piotr

Travelled with partner

11 Aug 2024

Liked: Cleanliness, property conditions & facilities

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.

Stayed 7 nights in Aug 2024

10/10 Excellent

Jane, Swindon

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jun 2024

10/10 Excellent

Kirsten

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.

Stayed 1 night in May 2024

8/10 Good

Verified traveller

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in May 2024

4/10 Poor

Nina

3 Jun 2024

Very run down…. Needs renovations

Stayed 3 nights in May 2024

4/10 Poor

lucinda

18 May 2024

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.

Stayed 5 nights in May 2024

10/10 Excellent

Yuchi, BIRMINGHAM

16 Feb 2024

Stayed 3 nights in Feb 2024

8/10 Good

Dawn

3 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating

Stayed 14 nights in Oct 2023

4/10 Poor

John

14 Sept 2023

Liked: Property conditions & facilities

Disliked: Staff & service

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.

Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family

16 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.

Stayed 9 nights in Aug 2023

2/10 Terrible

William

Travelled with partner

10 Aug 2023

Disliked: Staff & service, amenities, property conditions & facilities

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!

Stayed 3 nights in Aug 2023

6/10 Okay

Joanna

Travelled with partner

9 Aug 2023

Liked: Cleanliness

Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.

Stayed 6 nights in Jul 2023

4/10 Poor

Elcin, Charlotte

27 Jul 2023

Disliked: Staff & service, property conditions & facilities

Stayed 5 nights in Jul 2023

8/10 Good

Evrim

23 Jul 2023

Stayed 4 nights in Jul 2023

8/10 Good

Hamza

Travelled with family

20 Jul 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2023

10/10 Excellent

Reza, Vancouver

Travelled with family and small children

24 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice resort, very clean, delicious food and super friendly staff.

Stayed 10 nights in Jun 2023

8/10 Good

Reza, Vancouver

18 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2023

6/10 Okay

Sharon

14 Jun 2023

Disliked: Staff & service

I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great. Also the lobby always has a bad smell.

Stayed 3 nights in Jun 2023

8/10 Good

Youssef

10 Jun 2023

Liked: Cleanliness, staff & service

Stayed 3 nights in Jun 2023

10/10 Excellent

joanna

17 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Lovely position on beach front. If you like cycling Huezeler were fantastic with quality bikes to hire. Will certainly return.

Stayed 6 nights in Apr 2023

10/10 Excellent

Kishor

11 Apr 2023

Stayed 3 nights in Apr 2023

8/10 Good

Niki

18 Oct 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not 4* service

Hotel fab location, nice rooms but I found the male staff rude on several occasions! So definitely not 4* service. Not even 1* the way they spoke to me and dealt with me, so for that reason I would not return with my custom. If the male staff wasn't so rude, I probably would have booked there again but for this reason I will select another hotel.(Female solo traveller)

Stayed 3 nights in Oct 2022

10/10 Excellent

OLGA

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

18 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The duration of the trip to the hotel from the airport is approximately 40-50 minutes, which is very convenient. There are many shops, cafes, mini markets nearby. The territory of the hotel is not large, but very cozy, it is located on the first line, that is, right on the beach. The beach has white sand without stones, and turquoise water of unprecedented purity. The rooms are spacious and have everything you need. What surprised me was that there was no drinking water in the room. That is, you have to buy water at the bar, but there is a store nearby and we bought water there. Food - breakfasts and dinners which were second to none. A huge selection, different meats, a large selection of cheeses, pastries, cakes and pancakes, fruits, everything was super tasty! Very pleasant service, the staff is very friendly, our vacation was incredible, for which we thank the hotel staff very much!

Stayed 4 nights in Oct 2022

10/10 Excellent

Steven Barrie

Travelled with partner

15 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is situated on a reasonably busy but still lovely beach. The pools have lots of shade for those that do not want to get too much sun. This is an ideal location for cycle hire of every description. The facilities at the hotel are excellent and it is close to many restaurants and bars but is still a peaceful retreat.

Stayed 7 nights in Sep 2022