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Grupotel Natura Playa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Beach nearby
Desk, blackout curtains, free WiFi, bed sheets
Reception
Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Playas de Muro, 5, Muro, Illes Balears, 7458
  • Playa de Muro
    1 min walk
  • Albufera Natural Park
    17 min walk
  • Es Comú
    2 min drive
  • Palma de Mallorca (PMI)
    52 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

  • Partial sea view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

Desk, blackout curtains, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Studio (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio (2 Adults)

Desk, blackout curtains, free WiFi, bed sheets

Studio (2 Adults)

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

About this property

Grupotel Natura Playa

Family-friendly hotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Grupotel Natura Playa offers 120 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.
During your stay at Grupotel Natura Playa, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Playa de Muro and 10 minutes by car from Alcúdia Beach
Grupotel Natura Playa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the family-friendly Grupotel Natura Playa. Free self parking is available.

This 4-star Muro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Grupotel Natura Playa has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.00 for adults and from EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number H-2840

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 67 reviews" "
Rating 8 - Good. 18 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiva

Travelled with family
Liked: Cleanliness
Low quality hotel
The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Dmitri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

10/10 Excellent

Judith, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kendrah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Seble Merid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
Stayed 5 nights in Apr 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cosmin Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Violeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo per le famiglie con bambini. Tutto perfetto
Stayed 8 nights in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Stayed 7 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Unsere Kinder waren begeistert!
Personal wirklich sehr nett und zuvorkommend. Unsere Kinder waren begeistert. Das ist das was zählt. Verbesserungsvorschlag zum Thema Essen: Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend. Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-. Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.
Stayed 5 nights in Aug 2024

8/10 Good

Constantin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Man kann am Pool liegen und spontan ins Meer schwimmen gehen. Außerdem war die Animation für Kinder sehr gut. Das Essen war gut, aber gerade für Kinder eher eintönig.
Stayed 11 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne gemütliche kleine Anlage. Liegen musste man nicht vor dem Frühstück belegen. Es waren ausreichend vorhanden. Sehr gutes Essen. Animation nicht zu übertrieben.
Stayed 7 nights in Jul 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel attentionné, propreté impecable, emplacement privilegié au bord d une des plus belles plages de l ile. Seuls bemols : au milieu dautres complexes hoteliers dans une station balneaire sans charme et deco des chambres un peu datée
Stayed 1 night in Jun 2024

8/10 Good

Marc Georg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren für eine Woche in diesem Hotel, es hat uns insgesamt sehr gut gefallen. Das Essen war sehr lecker, das Personal wahnsinnig freundlich und die Zimmer jeden Tag picobello gereinigt. Die Lage unmittelbar am Strand war auch ein großer Vorteil, auch die Freiluftdusche, mit der man sich den Sand von den Füßen duschen konnte, sollte hier positiv erwähnt werden. Was uns nicht so gut gefallen hat, ist der Zustand der Badezimmer (hier ist die Einrichtung schon etwas in die Jahre gekommen), die Verriegelung der Balkontüren war schon reichlich ausgeleiert, die Schallisolierung zum Flur und zu den Nachbarzimmern könnte besser sein und auch das Sofa war schon deutlich durchgesessen. Insgesamt haben wir den Aufenthalt aber sehr genossen und würden dieses Hotel auch wieder besuchen.
Stayed 7 nights in May 2024

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024