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Hotel JS Alcudi Mar

4.0 star property
VIP Access

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Photo gallery for Hotel JS Alcudi Mar

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Desk, blackout curtains, soundproofing, free WiFi
Breakfast, dinner served; international cuisine, pool views

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar
  • Hot tub
  • Pet-friendly

Explore the area

Map
Avenida S'Albufera, 49 (Alcudia), Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    ‪4 min walk‬
  • Platja dels Francesos
    ‪8 min walk‬
  • Alcúdia Beach
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Room

Desk, blackout curtains, soundproofing, free WiFi

Economy Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Desk, blackout curtains, soundproofing, free WiFi

Double Room, Balcony

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, blackout curtains, soundproofing, free WiFi

Single Room, Balcony

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Single Use, Balcony

Desk, blackout curtains, soundproofing, free WiFi

Double Room Single Use, Balcony

  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Balcony, Tower

Double Room, Balcony, Tower | Desk, blackout curtains, soundproofing, free WiFi

Double Room, Balcony, Tower

  • City view
  • Sleeps 3
  • 2 Single Beds

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Pool

Grupotel Los Príncipes & Spa

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (221)
The price is €122
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Grupotel Los Príncipes & Spa

About this property

Hotel JS Alcudi Mar

Pet-friendly Muro hotel connected to a shopping centre, a quick walk to Playa de Muro
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Hotel JS Alcudi Mar offers 216 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

With your stay at Hotel JS Alcudi Mar, you're connected to a shopping centre and just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine at Restaurante Buffet, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Playa de Muro and 6 minutes by car from Hidropark
  • Local-area shuttle service available for a fee
Hotel JS Alcudi Mar offers its guests a full-service spa, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the business-friendly Hotel JS Alcudi Mar. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Muro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Restaurante Buffet – Overlooking the pool and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Bar Cafeteria – This poolside brasserie serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (EUR 11 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 to 20 for adults and EUR 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cafeteria
  • Restaurante Buffet

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 840 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 20 for adults and EUR 8 to 20 for children
  • Uncovered self-parking fee: EUR 11 per day
  • In-room safe fee: EUR 4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-PM 2391

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

JS Alcudi Mar
JS Mar
JS Mar Hotel
JS Mar Hotel Alcudi
Alcudi Mar Hotel
Js Alcudi-Mar Hotel Playa De Muro
JS Alcudi-Mar Playa De Muro, Majorca
JS Alcudi Mar Hotel
JS Alcudi Mar
Hotel JS Alcudi Mar Muro
Hotel JS Alcudi Mar Hotel
Hotel JS Alcudi Mar Hotel Muro

Hotel JS Alcudi Mar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 258 reviews
Rating 8 - Good. 114 out of 258 reviews
Rating 6 - Okay. 38 out of 258 reviews
Rating 4 - Poor. 6 out of 258 reviews
Rating 2 - Terrible. 9 out of 258 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
There were ants and roaches in my room on the third floor
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Poor reception service.
This hotel was good value for money. The bed was soo comfy. My only complaint was insufficient staffing levels. Only ever one person on reception! So checkin was extremely slow and you always had to queue for a long time even to ask simple question. Jacuzzi wasn’t heated either.
Stayed 1 night in Oct 2023

8/10 Good

Maria Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

2/10 Terrible

Nutan Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities
Did npt have a kettle and tea and coffee in our rooms or bed side lamps due to disabilities. I have been very unwell throughout my stay The food was cold and disgusting So we went to restaurants for dinner which was difficult for me
Stayed 10 nights in Sep 2023

8/10 Good

Teresa

Stayed 2 nights in Jul 2023

8/10 Good

Barbora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 1 night in Apr 2023

10/10 Excellent

MS PRITCHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in May 2022

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , friendly and helpful . Food fresh , plenty of choice Great cycling hotel with bike facilities to store and clean bikes.
Stayed 6 nights in Apr 2022

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort
Good Location, Thin Walls!
I had a nice staff here, the staff were always friendly and the food (half board) was nice with plenty of variety. My room was smallish but comfortable and clean, and I liked that the fridge was in a cupboard so you couldn’t hear it. Playa de Muro beach is a two minute walk. They have a very small car park, I parked on the street the whole time which was ok. My only reservations about this hotel are that the walls are quite thin and unfortunately some of the guests were quiet noisy. My room was on the first floor over the bar, and although the music went off at a reasonable time you could hear loud talking until very late. The other thing is that my room faced east, which meant in October you got no sun on the balcony at all, and faced the busy main road. I expect the rooms at the back have a much nicer aspect.
Stayed 6 nights in Oct 2021

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Happy stay as first holiday in 2 years
Pleasent hotel across the road from the Beach. Staff were always friendly and helpful and most speak multiple languages. We had breakfast as part of our stay and options were plentiful and different most days. Really good COVID compliance in dining areas with plenty of mask wearing and alcohol gel and always option to eat outside. Pool area was clean and generally quiet. Room was slightly dated but generally clean with balcony space to sit out and also dry towels. Our balcony was on the road side and was louder than we’d expected it to be. Bathroom did not seem to have a fan to circulate air which was odd. Would recommend to friends and family.
Stayed 4 nights in Sep 2021

2/10 Terrible

Nazish

Disliked: Staff & service, property conditions & facilities, room comfort
Not for couples- Ugly dated rooms tiny pool NOT 4*
Not sure where to start. Arrived at a very nice looking reception and I was impressed. It was nice and cool which was a welcome to the 30 degree heat outside. We came straight from the airport on the express bus that took him over an hour. The receptionist was German I believe. We had 2 people in the queue in front of us. We waited at least 10 minutes and there was no other receptionist. She finished serving the customer in front of us and we went over… There was no welcome no “how are you?” The first thing she said was “I will need your credit card to check in.” My husband and I looked at each other and thought ok… from then on there was no conversation. Nothing. It took about 2 mins, she charged me fully up front. Gave us the room key, told us the breakfast times and pointed toward the lifts. I was honestly stunned. I have never received such bad service! Our package included free welcome drinks - we did not get any. We were given a room on the first floor - terrible! Noisy and right above the entrance so we had to keep curtains drawn as everyone could see right in. Toilet room handles were broken. Shower is absolutely small- you have to keep your elbows in when washing your hair. It was claustrophobic and felt like a hostel shower. No extra shower settings. Water was overflowing so we had to use towels just outside the tiles. The pool- is tiny. Kids in the adult pool were jumping and had toys. No vegetarian option at breakfast aside from fruit.
Stayed 5 nights in Aug 2021

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd visit to JS Alcudi-Mar mar
Second visit to this hotel, reception staff very friendly, hotel very clean and well sanitised, overall happy with this visit
Stayed 3 nights in Aug 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable!
Lovely hotel with just a short walk to the beach, very family friendly. We visiter as a couple so We heard some kids stamping on the floor above every morning and nights were quiet but this was good for early nights and long beach days. Well located amidst many restaurants and shops. Beds much more comfortable than other hotels on our trip !
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very well located. All common areas are renovated and very nice. Rooms are clean and tidy need a little update. Just had breakfast at the buffet, options are varied and good.
Stayed 9 nights in Jul 2021

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 night stay
Excellent hotel in excellent location, food very good slight problem with lifts , loved the hotel and also the area seemed very safe
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 3 times already. Good price, excellent location, great staff, amazing and biiiig breakfast buffet (defo one of the best in town). Massage service was a bit of a let down, defo not something worth coming back for (sorry).
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming & helpful. Would definitely chose again.
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Did not like the fact that the air conditioning system was not available, also extractor/vent in the bathroom did not appear to be working. Rooms were a reasonable size, clean. The bathroom was clean although had problems with very tiny ant-like bugs in bathroom & closet. Would I stay there again most definitely?
Stayed 6 nights in Apr 2019