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16 Jul 2024 by PLAYA ESPERANZA TEAM
Thank you very much, Mrs. Lazarus, for the good rating.We are pleased to know that you enjoyed your stay with us.See you next time!!
11 Oct 2022 by Playa Esperanza Resort
Lieber MartinWir bedanken uns für Ihre Bewertung. Aktuell haben wir noch das ganz normaler Kinderanimationsprogramm mit Miniclub, Minidisco etc. Vielleicht können Sie uns direkt kontaktieren und informieren, welche Aktivitäten Sie vermisst haben. Wir würden uns freuen Sie und Ihre Familie erneut bei uns begrüssen zu dürfen. Herzliche Grüsse
8 May 2022 by Playa Esperanza Resort
Liebe Susann Franzisak Wir bedanken uns herzlich für Ihre Bewertung. Wir freuen uns, dass Sie wieder einen schönen Aufenthalt im Playa Esperanza Resort verbracht haben. Ihren Hinweis in Bezug auf die Speisen haben wir notiert und werden dies umgehend bearbeiten. Wir würden uns freuen Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse
4 Jul 2021 by Playa Esperanza Resort
Dear Guest Thank you very much for your feedback on this side. We are constantly striving to improve. Therefore, the comments of the guests are very important to us. It would have been nice if you had told us which aspects of your vacation you did not like. Best regards
The property is closed during the winter season.
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Playa Esperanza Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis. This 4-star Muro hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Playa Esperanza Resort offers 565 air-conditioned accommodations with a safe and a hairdryer. 41-inch flat-screen televisions come with satellite channels. This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Speisesaal – This beachfront buffet restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
An outdoor tennis court and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests aged under 15 years old are not allowed in the health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
This property enforces a strict dress code during dinner in the restaurant.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Playa Esperanza Resort offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Men are required to wear trousers (long pants) for dinner.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
