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4.1 out of 5

"We loved pretty much everything about our stay at Viva Blue. It is very family friendly and my 5/8yr olds loved the entertainment and activities. Huge ... " More

By a verified traveller on Sat 04 Jun 2022

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Royal Apartment, Terrace (Selection Club 3 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms (2 Adults + 4 Children)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Double Room (1 Adult + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms (2 Adults + 3 Children)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartamento Garden (2 adultos + 1 niño)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Royal Apartment, Terrace (Selection Club 2 Adults + 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Viva Blue & Spa, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas and free self-parking, plus 4 outdoor pools. Built in 1998, this upmarket aparthotel has 256 apartments over 6 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, an LCD TV and a full-sized fridge
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Caprice, a buffet restaurant that serves international cuisine
  • Take a swim in the indoor and 4 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures or massages at the spa
  • Services include a children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a steam room
  • Just a 5-minute walk from Playa de Muro and 7 minutes by car from Alcúdia Beach

Viva Blue & Spa ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Viva Blue & Spa

Everyone (13) Couples (1) Family (11)
5 out of 5
Superb

Posted by on 10 Jul 2022

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4 out of 5
We loved pretty much everything about our stay at Viva Blue. It is very family friendly and my 5/8yr olds loved the entertainment and activities. Huge shout out to chef Victor who was absolutely amazing, my daughter is coeliac and this was our first trip away since diagnosis, he made it very easy, showed us all the gluten free options, and even offered to cook options for her from scratch which he did 3 evenings. Certainly there were some things that pointed to being too busy (slow service esp in el patio), and some housekeeping quibbles, but we really enjoyed our stay

Posted by on 4 Jun 2022

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5 out of 5
This hotel is great, but made fantastic by the staff. All staff from the waiters, bar staff, cleaners and gardeners are all extremely friendly and attentive. Be aware that you are only allowed to eat at the A la Carte restaurant once during the week within your all inclusive deal. This was not something I was made aware of until I tried to book a table for the second time.

Posted by on 19 Aug 2021

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Comment from Hotel Management

30 Aug 2021 by Hotel Viva Blue & Spa

Dear guest, Thank you for sharing your feedback with us. We are really happy to hear that our hotel met your expectations during your recent holiday at Viva Blue & SPA. We will let know all our team about your nice words. We are very proud of our team. So that all our clients can enjoy a dinner à La Carte, it is included for every 7 nights in AI. We are sorry that you were not informed correctly. We are looking forward to welcoming you again to make your stay even more pleasant! Best Regards, Your Hotel Viva Blue & Spa Team.

5 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by Subdirector

Dear guest, Thank you for your feedback . We are really happy to hear that our hotel met your expectations during your recent holiday at Viva Blue & SPA. We are looking forward to welcoming you again to make your stay even more pleasant! Best Regards, Your Hotel Viva Blue & Spa Team.

5 out of 5

Fantastic family getaway

If you have kids: go here. If you don't, avoid the place. It's that simple :-)

Posted by on 17 Jul 2014

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4 out of 5
Hôtel agréable, chambre grande, infrastructures au top! Insonorisation presque inexistante

Posted by on 13 Jul 2021

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Comment from Hotel Management

14 Jul 2021 by Subdirector

Cher invité, Merci pour votre avis. Nous sommes très heureux d'apprendre que notre hôtel a répondu à vos attentes lors de vos récentes vacances au Viva Blue & SPA. Nous ferons connaître à toute notre équipe vos bons mots. Nous sommes très fiers de notre équipe. Au plaisir de vous accueillir à nouveau pour rendre votre séjour encore plus agréable ! Meilleures salutations, Votre équipe Hôtel Viva Blue & Spa.

1 out of 5

Posted by on 12 Apr 2021

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Comment from Hotel Management

13 Aug 2021 by Hotel Viva Blue & Spa

Dear guest, First of all, thank you for the time you have taken to share the score. We truly regret to learn about the left impression of our establishment. We would like to have more information in order to improve. We sincerely hope do have the opportunity to receive you back again and assure you of our most attentive care and service during your next stay with us. With warmest regards, Your Hotel Viva Blue & Spa Team

2 out of 5
Das Hotel ist ziemlich in die Jahre gekommen. Unser Zimmer war nicht gut gereinigt.

Posted by on 16 Jul 2020

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Comment from Hotel Management

18 Jul 2020 by Subdirector

Sehr geehrte/r Frau/Herr, vielen Dank, dass Sie unser Hotel für Ihren Urlaub gewählt haben. Es tut uns sehr Leid zu lessen, dass der Aufenthalt nicht Ihren Wünschen entsprochen hat. Gerne versichere ich Ihnen, dass Viva für Servicestärke und Kundenfreundlichkeit steht und wir immer versuchen unserem Gast ein aussergewöhnliches Urlaubserlebnis zu gestalten. Wir bedauern sehr, nicht Ihren Erwartungen entsprochen zu haben. Wir nehmen alle Ihre Kommentare zur Kenntnis. Wir werden unser Bestes zum verbessern.Wir hoffen, Sie vielleicht zu einem anderen Zeitpunkt von unserem Haus überzeugen zu können und verbleiben mit freundlichen Grüssen, Ihr Hotel Viva Blue & Spa Team

1 out of 5

Posted by on 30 Mar 2020

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5 out of 5

Posted by on 31 Oct 2019

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Comment from Hotel Management

8 Nov 2019 by Subdirector

Dear Guest, Thank you very much. We appreciate that you give us the best score. We hope to see you again soon. Best regards, Your Hotel Viva Blue & Spa Team.

All-inclusive Details

All-inclusive room rates at Viva Blue & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals and snacks included

Activities and facilities/equipment
Land activities

  • Volleyball

Lessons/classes/games
  • Yoga

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Volleyball included
  • Yoga classes/lessons included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • All meals included

Property Features

Some rates at Viva Blue & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Viva Blue & Spa offers its guests a full-service spa, 4 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Viva Blue & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Muro aparthotel.

  • 256 guestrooms or units
  • 6 levels
  • 4 buildings
  • 2 dining venues
  • Built in 1998
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Viva Blue & Spa offers 256 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • LCD television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Caprice – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

La Palapa – This poolside bar serves lunch and light fare. Open daily.

El Patio – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 4.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Viva
  • Viva Blue
  • Viva Blue Aparthotel Muro
  • Viva Blue Muro
  • Viva Blue Hotel Playa De Muro
  • Viva Blue Playa De Muro, Majorca
  • Viva Blue Aparthotel
  • Viva Blue Spa
  • Viva Blue Spa
  • Viva Blue & Spa Muro
  • Viva Blue & Spa Aparthotel
  • Viva Blue & Spa Aparthotel Muro

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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