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4.6 out of 5

"I travel a lot to many 5 star hotels over the world, and the overall service, facilities and standard of the hotel was excellent for the price we paid ... " More

By a verified traveller on Mon 16 Apr 2018

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Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Oman Hotel. During your stay, you'll be within walking distance of Muscat Central Business District. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Courtyard, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to Thai massages, facials or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes on foot from Muscat Central Business District and a 5-minute drive from Muttrah Souq

Sheraton Oman Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Oman Hotel

Everyone (7) Couples (1)
5 out of 5

excellent hotel

Pros: Level of staff and degree of customer service
Cons: nothing
Location: This is based in the old city, and it has many restuarants that are easy to walk to. Or you can get a taxi easierly.
I travel a lot to many 5 star hotels over the world, and the overall service, facilities and standard of the hotel was excellent for the price we paid. We used the Club Lounge, pool and breakfast restaurant, the staff in every area remembered us by name or face and could not do enough for us on our stay. We are planning to go back next year.

Posted by , from Brighton, uk on 16 Apr 2018

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5 out of 5

Lovely hotel with great facilities.

The room was extremely well furnished. The bed was very comfortable. The staff were very friendly and helpful. Breakfast was excellent. The club lounge offered nice snacks during the day and lovely canopies in the evening.

Posted by , from UK on 6 Dec 2017

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5 out of 5

Great hotel, friendly staff and good facilities

Excellent experience overall, very satisfied with this hotel and would definitely recommend it. The swimming pool and outside area is beautiful, the staff is very friendly (even though some of them did not speak good English) and the hotel room was large, well decorated and the bed extremely comfortable. Only (small) negative points: the wifi connexion was poor on my floor (10th) and the restaurants were quite expensive (bit the food was good!)

Posted by , from London on 29 Nov 2017

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5 out of 5

excellent stay, excellent service, amazing staff

Pros: staff
Cons: VIP lounge, very friendly staff but furniture and ambiance not that cosy
Location: old muscat
excellent stay in a business hotel, however service and staff excellent. We had once diner at shangrila but the service was not as good as at Sheraton

Posted by on 8 Oct 2017

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3 out of 5
Bon hôtel mais pas une catégorie 5 étoiles. Il faudrait une nette rénovation. Vieux tapis dans les chambres, salle de bain sans toilettes séparées avec une douche dans la baignoire, plus adapté de nos jours.. Personnel très accueillant et sympathique mais pas à la hauteur. Délai d'attente toujours très long pour payer une facture au restaurant par exemple. Par contre les piscines intérieure et extérieure sont magnifiques et bien entretenues et le personnel toujours aux petits soins. En bref, il est parfait si on s'attend à une catégorie de 4 étoiles.

Posted by , from Neuchâtel on 15 Jan 2019

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4 out of 5

Posted by on 6 Jan 2019

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5 out of 5
Silvesterdinner mit Livemusik und Piratenbuffets auf der ganzen Poolanlage war überwältigend. Gerne wieder....ausgezeichneter Service. Besten Dank für diesen super Aufenthalt.

Posted by on 3 Jan 2019

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5 out of 5
Hotel de grand standing ! Personnel de l'établissement a l'écoute et très serviable. Petit déjeuner excellent !!!

Posted by on 20 Oct 2018

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4 out of 5

séjour du 18 au 24 février 2018

Pros: globalement tout propreté, service, restauration, prestations
Location: C'est dans le quartier animé de RUWI il est situé à environ 5 Kms de la vielle ville (souk, marché au poissons)
l'hôtel est très bien, en centre ville et à 10 minutes en navette (payante 15€ par personne) de la plage. Nous avons eu un petit problème. Nous avions réservé une chambre pour 3 adultes (un couple avec un enfant) lorsque nous sommes arrivés il n'y avait qu'un grand lit dans la chambre et tout était prévu pour 2 personnes . Nous avons du payer sur place 150€ (30€ par nuit) pour avoir un lit d'appoint dans la chambre. Ceci est anormal car nous avions déjà payé pour 3 adultes. Autrement la piscine est bien la restauration très bonne et le personnel agréable. de bonnes prestations. conseil prendre que des chambres pour 2 personnes.

Posted by , from saint etienne on 25 Feb 2018

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About the Sheraton Oman Hotel

Location Ruwi, Muscat, 112

All-inclusive Details

All-inclusive room rates at Sheraton Oman Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Sheraton Oman Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Sheraton Oman Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12497 square feet (1161 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Sheraton Oman Hotel. Self parking and valet parking are free. This 5-star Muscat hotel is smoke free.

  • 230 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 12497 sq ft of conference space
  • 1161 sq. m of conference space
  • Built in 1985
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Oman Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Courtyard – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Asado Steakhouse – This steakhouse specialises in international cuisine and only serves dinner. Open daily.

Turbine & Taps – This bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Tea Library – This café serves breakfast, lunch, dinner and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 13
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Oman Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Car recommended
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 14 per person
  • Fee for in-room wired Internet: OMR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Oman Hotel Muscat
  • Sheraton Oman Hotel
  • Sheraton Oman Muscat
  • Sheraton Oman
  • Sheraton Oman Hotel Hotel
  • Sheraton Oman Hotel Muscat
  • Sheraton Oman Hotel Hotel Muscat

You should know

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.