2/10 Hirveä
Melanie M.
18.3.2025
Huonoa: Siisteys
Would not recommend
My family and I tried to stay at your place for the night, but unfortunately we decided not to due to too much loud profane music from the adjacent garage, which was very close to our room. We tried communicating with the host numerous times and tried letting them know of the issue. The host did not respond in a timely manner and didn't answer any of our questions. Next door was a loud concert type event going on, and I had to go next door and ask if the event would be all night. After realizing this event would go on for hours and we would not be able to get any rest for our two young boys, we decided to leave and get a hotel room somewhere else. The host never responded, even after we communicated we were leaving. We left the place place locked, and requested a refund. We were not pleased with the service and would not recommend this place because of the lousy service. It's unfortunate, because the actual building was beautiful. After speaking with the event coordinator next door with the loud concert, we found out one owner owns both locations, which made me realize the host did not care about my complaint and just making money was his main focus. I will also be filing a complaint to VRBO to try to get a full refund.
Melanie M.
Yöpyi 1 yön maaliskuussa 2025