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Robertson Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Robertson Hotel

Standard Twin | In-room safe, rollaway beds, free WiFi, bed sheets
Property entrance
Interior
Standard Single - 1 Single Bed | In-room safe, rollaway beds, free WiFi, bed sheets
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
J. Miranda Avenue, Naga City, Camarines Sur, Naga, Bicol, 4400
  • Bicol Medical Center
    11 min walk
  • Basilica of Our Lady of Penafrancia
    15 min walk
  • Basilica of the Nuestra Senora de Penafrancia
    15 min walk
  • Naga (WNP)
    25 min drive

Room options

View all photos for Standard Double

Standard Double | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, rollaway beds, free WiFi, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single - 1 Single Bed

Standard Single - 1 Single Bed | In-room safe, rollaway beds, free WiFi, bed sheets

Standard Single - 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Robertson Hotel

Hotel in Naga with free parking
This hotel features 24-hour room service, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Robertson Hotel offers 72 air-conditioned accommodations with a safe and free newspapers. Smart televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Naga hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they enjoy the room service at Robertson Hotel. During your stay, you'll be within walking distance of Bicol Medical Center. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Bicol Medical Center and Basilica of Our Lady of Penafrancia
Robertson Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Robertson Hotel also features 24-hour room service, a front desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Naga hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 9:30 AM.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 9:30 AM for a fee: PHP 479.20 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only

More

  • Air conditioning
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 750.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 479.20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Robertson Hotel Naga
Robertson Naga
Robertson Hotel Naga
Robertson Hotel Hotel
Robertson Hotel Hotel Naga

Robertson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 25 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Yung chih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Stayed 1 night in Apr 2024

6/10 Okay

Farley, Geleen

Liked: Cleanliness
It's okay
Stayed 2 nights in Feb 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly. I wished there were more choices of restaurants around the property.
Stayed 1 night in Feb 2024

8/10 Good

joey de los

Liked: Staff & service
Limited transportation at nite. Wifi keeps on disconnecting.
Stayed 8 nights in Feb 2024

8/10 Good

Paul, Oceanside

Stayed 1 night in Jan 2024

8/10 Good

Rommel, Bronx

Stayed 2 nights in Nov 2023

4/10 Poor

Roberto D

Stayed 1 night in Oct 2023

10/10 Excellent

CHRISTINA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good to rest for a night. This is not a fancy hotel where you can do a staycation.
Stayed 1 night in Apr 2023

8/10 Good

Franklin-Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2023

8/10 Good

Franklin-Mark

Liked: Staff & service, amenities, property conditions & facilities
Like: clean, attentive staff Not Like: no restaurant, no pool in the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my appointments
Stayed 1 night in Feb 2023

8/10 Good

Ma. Edena

Stayed 1 night in Aug 2022

6/10 Okay

EMEGIN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
Stayed 4 nights in Jul 2022

10/10 Excellent

Mary Grace

Stayed 1 night in Jul 2022

8/10 Good

Andro John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Bobby, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Stayed 1 night in Feb 2020

10/10 Excellent

Ace, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - convinient location - responsive and very efficient staff especially Zoila. She’s very accommodating and helpful. - attentive staff Cons: - we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough. All in all.. it was a great experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The old smell of the room not fresh it’s smell moist
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like: Friendly staff, easy check-in, good and safe location, clean and comfortable room. Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the city, clean. Beds are a bit small but not a problem. All is good!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I suggest that extra person and extra bed should be clear. although I was happy that Robertson did consider my arguement, i commend their prompt action to the matter.
Stayed 3 nights in Oct 2019