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Grand Mercure Lake Biwa Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Public bath
In-room safe, desk, iron/ironing board, free WiFi
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Ho Park
    3 min walk
  • Lake Biwa
    4 min walk
  • Nagahama Castle Historical Museum
    6 min walk

Room options

View all photos for Classic Twin, Lake View

Classic Twin, Lake View | In-room safe, desk, iron/ironing board, free WiFi

Classic Twin, Lake View

  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Lake side

  • Sleeps 7
  • 4 Single Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

In-room safe, desk, iron/ironing board, free WiFi

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Single Bed, Mountain View

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Lakeside

  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Hotel Route Inn Nagahama Inter
Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (267)
The price is €77
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Route Inn Nagahama Inter

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a coffee shop/cafe, a short walk to Lake Biwa
A restaurant, a coffee shop/cafe and self parking are available at this smoke-free hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, laundry facilities, a front desk safe and free train station drop-off are on-site.
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Grand Mercure Lake Biwa Resort & Spa, you're just a quick walk from Lake Biwa. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at レイクビュー, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes hot springs
  • Just a 4-minute walk from Lake Biwa and 14 minutes by car from Hikone Castle
  • Free train station pick-up and train station drop-off shuttle service
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Grand Mercure Lake Biwa Resort & Spa offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Grand Mercure Lake Biwa Resort & Spa also features karaoke, laundry facilities, and shopping on site. For a fee, parking is available.

This 4-star Nagahama hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:00 AM.
レイクビュー – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
Sazanami – On-site café. Open daily.

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children
  • Self-parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 5:30 AM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 95 out of 324 reviews" "
Rating 8 - Good. 132 out of 324 reviews" "
Rating 6 - Okay. 59 out of 324 reviews" "
Rating 4 - Poor. 25 out of 324 reviews" "
Rating 2 - Terrible. 13 out of 324 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Travelled with family, Travelled with group
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff
The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Stayed 2 nights in Dec 2019

8/10 Good

MERVYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RESTFUL RESORT HOTEL
THIS HOTEL WAS ABIT PRICEY BUT WE HAD A VERY ENJOYABLE STAY. THEY HAD ENGLISH SPEAKING FRONT DESK STAFF WHO WERE VERY FRIENDLY AND EFFICIENT. WE TOOK A ROOM FACING THE LAKE WHICH WAS SPACIOUS AND COMFORTABLE. THERE WAS NOT MUCH ACTIVITY AROUND THE HOTEL AND ABIT OF DRIVING INVOLVED TO SEE THE AREA BUT IT'S IDEAL FOR CHILLING OUT AND A WALK ALONG THE LAKESHORE IN THE MORNINGS WAS VERY PLEASANT, EVEN IN SUMMER. STRONGLY RECOMMEND THE HOTEL TO STAY IN WHEN VISITING THE NORTHERN PART OF LAKE BIWA !
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice bath house
Stayed 1 night in Jun 2019

8/10 Good

JMS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great Lake View, and located walking distance to Nagahama Port to visit Chikubu-Island via Ferry. We wish we knew they provide a free shuttle between hotel and Nagahama Station in advance. We did not check that when we booked the hotel.
Stayed 2 nights in May 2019

10/10 Excellent

TAKESHI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルでした。インバウンドの方々にも評判が広がっているのか外国の方も多かったです。 ウェルカムドリンクでお酒を飲めるのは最高ですね。
Stayed 2 nights in Aug 2024

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, amenities
繁忙期の為、レストランが非常に混んでいた。
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

WAKAE

Travelled with group
4人部屋でしたが、ベッド4台あっても部屋は広く感じました。窓からの眺めは琵琶湖も長浜城も見えてチェックイン後の夕日が綺麗に見えました。モーニングビュッフェは 学生の夏休み期間中のせいか混雑していてお盆を持ったまま人が行き来するのに ぶつかりそうになりました。ドリンク用のグラスが指紋が残った状態の物が多く 気になりました。
Stayed 1 night in Aug 2024

8/10 Good

Koji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランが混んでいて、料理が取り辛い
Stayed 1 night in Aug 2024

2/10 Terrible

takanori

Disliked: Cleanliness, property conditions & facilities
上記ど
Stayed 1 night in Aug 2024

8/10 Good

Mamoru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ビュッフェの品数が多い上に美味しくて良かった
Stayed 1 night in Aug 2024