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Chisun Grand Nagano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chisun Grand Nagano

Lobby
View from room
Japanese cuisine
Lobby lounge
Standard Twin Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2-17-1 Minami Chitose, Nagano, Nagano-ken, 380-0823
  • Japanese Traditional Paper Museum
    15 min walk
  • Nio-mon Gate
    20 min walk
  • Sanmon Gate
    3 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 20.0 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, 1 Large Single Bed, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Double Room, 1 Large Single Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Grand Double Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Grand Queen Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Grand Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite King

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Twin

Desk, blackout curtains, free WiFi, bed sheets

Junior Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Twin With Bath

Desk, blackout curtains, free WiFi, bed sheets

Main Building Twin With Bath

  • Sleeps 2
  • 2 Double Beds

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Exterior
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includes taxes & fees
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About this property

Chisun Grand Nagano

Hotel with a 24-hour front desk, near Zenko-ji Temple
Along with a restaurant, this smoke-free hotel has a microwave in a common area and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Chisun Grand Nagano offers 136 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Chisun Grand Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at ASAMA
  • Japanese breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square metres) and includes conference space. Chisun Grand Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Nagano hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:00 AM.
ASAMA – This restaurant specialises in Japanese cuisine. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:00 AM for a fee: JPY 1,800 to 1,800 for adults and JPY 1,000 to 1,800 for children
  • A restaurant

Restaurants on site

  • ASAMA

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 258 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1800 to 1800 for adults and JPY 1000 to 1800 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

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Chisun Grand Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 473 out of 781 reviews" "
Rating 8 - Good. 253 out of 781 reviews" "
Rating 6 - Okay. 46 out of 781 reviews" "
Rating 4 - Poor. 8 out of 781 reviews" "
Rating 2 - Terrible. 1 out of 781 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property great location great staff !
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities
Easy checkin, great breakfast, and they helped us ship our bags to our hotel in another city. Customer service was excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
We stayed the night at this hotel during a longer trip and chose it for its proximity to Nagano Train Station. We saw the hotel from the train when we arrived into Nagano so it gave us our bearings to walk there from the station with the aid of Google maps. The room was comfortable and a good size. The bonus was the massage chair which my young son loved to use. This hotel has excellent facilities for travellers like the coin operated laundry facilities on the 2nd floor and the microwave oven for heating food. In the lobby, there’s a refreshment station and toiletries for guests to take. The staff are lovely and helpful and speak good English for those of us who don’t speak Japanese. We enjoyed our stay and will definitely recommend it to anyone wanting a quality hotel close to Nagano station.
Stayed 1 night in Apr 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant hotel
Lovely hotel, in a handy location. Rooms comfortable, friendly an£ efficient check in.
Stayed 1 night in Mar 2024

8/10 Good

Peter, APO

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed two nights. Was able to park our rental car in the hotel’s small lot behind the hotel — 1500 yen per day. The hotel is close to the station and downtown, so it’s easy to walk to a variety of nice restaurants. Coin laundry on the second floor. Would gladly stay at this hotel again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Suchitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Nilesh

Liked: Staff & service, amenities
Not too far from the main station, but seems quite outdated. Had a funny smell to it and toilet was not properly clean after previous guest stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Nagano
I had a two-week trip around Japan and this was the most luxurious hotel I stayed in. The room was huge by Japanese standards, great bed, great bath, quiet and a massage chair in my room in which I fell asleep. The hotel is in a convenient location near the train station and walkable to everything in Nagano Shi.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

James

Liked: Cleanliness
Average stay
Nothing bad or good. Just a very average stay. Price is high for what it offers.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
If tourist stay somewhere else.
We booked the hotel as it said it was close to the station. It is not it was a bit difficult to find. I would stay in the Tokyu or Tokyu reiu which are over the road to the station where all the buses go from. Also there are a lot of places to eat around the station. The chisun grand is predominantly a business hotel. The rooms are clean but no safety deposit boxes in room and no drawers to store your clothes. The breakfast times are also geared for businesspeople as starts at 6.30 and ends at 9 prompt. So unless you want to be up at the crack of Dawn book somewhere else. You cannot get a refund of the breakfast cost unless you advise them the day before but they do not let you know this on check in. They provide free tea and coffee at reception. Staff do not understand English very well either so this makes it difficult if you are a non Japanese speaking traveler. There was also some building works going on at the building next door which was a bit noisy in the morning again we were not advised of this prior to our visit
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
By Japanese standards, my single room was palatial. Lots of space to unpack and a small table with a chair. Having an ice machine on every floor is great, too. The amenity buffet and the free refreshment station in the lobby were much appreciated. This hotel is quite close to the train station, which makes it really convenient. I would stay here again.
Stayed 1 night in Sep 2023

8/10 Good

Karen

The room was large and comfortable. Enjoyed renting bikes to see the nearby temple.
Stayed 1 night in Sep 2023

10/10 Excellent

Yoshiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2023

10/10 Excellent

Dvir

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Need a bit updating
Stayed 1 night in Aug 2023

10/10 Excellent

Sybille

Room and bathroom was spacious, clean, and well-equipped. It was also a corner room with a great view of the trains and mountains in the background. Love the coffee machine and tea in the lobby. 10 minute walk to the train station and lots of restaurants. Lovely stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Shane, Maleny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very convenient location. An easy 8-9 minute walk from the train station. We found the back way which made it even quicker. Easy walk to the major tourist attractions. The staff were welcoming and helpful. The breakfast consisted of high quality Japanese food as well as a choice of Western style foods. The location on one of the upper floors gave beautiful views of the mountains. The service from the breakfast staff was impressive. We would certainly return to the Chisun.
Stayed 6 nights in May 2023

8/10 Good

Alycia

Travelled with partner
Liked: Staff & service
Good short stay with parking.
Stayed 1 night in Jun 2023

10/10 Excellent

paul

Stayed 1 night in May 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Good location and great breakfast. Great option close to the Shinkansen train station.
Stayed 3 nights in May 2023