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Hotel Hoshikawakan

3.0 star property

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Hot springs
Western-style Style Room for 3 People, Main Building | In-room safe, desk, free WiFi, bed sheets
Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets
Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
2941-50 Hirao, Yamanouchi, Nagano, 381-0401
  • Yudanaka Hot Spring
    ‪7 min walk‬
  • Shibu
    ‪8 min walk‬
  • Jigokudani Monkey Park
    ‪7 min drive‬

Room options

View all photos for Japanese Style Room for 4 People, New Building

Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room for 4 People, New Building

  • Sleeps 4
  • 4 Single Futons

View all photos for Western-style Style Room for 3 People, Main Building

Western-style Style Room for 3 People, Main Building | In-room safe, desk, free WiFi, bed sheets

Western-style Style Room for 3 People, Main Building

  • Sleeps 3
  • 3 Large Single Beds

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Public bath

Shimaya

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (211)
The price is €151
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Shimaya

About this property

Hotel Hoshikawakan

Ryokan with free parking, a short walk to Yudanaka Hot Spring
Along with a restaurant, this ryokan has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Hoshikawakan offers 53 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
During your stay at Hotel Hoshikawakan, you're just a quick walk from Yudanaka Hot Spring. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Within a 10-minute walk of Yudanaka Hot Spring and Shiga Kogen Ski Area
There's a restaurant on site. WiFi is free in public spaces. Hotel Hoshikawakan also features karaoke, a front desk safe, and a lift. Self parking is free.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 8:30 AM.
Hotel Hoshikawakan has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,000; reservation required

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Hosted evening meal: JPY 6000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Hoshikawakan Yamanouchi
Hoshikawakan Yamanouchi
Hoshikawakan
Hotel Hoshikawakan Ryokan
Hotel Hoshikawakan Yamanouchi
Hotel Hoshikawakan Ryokan Yamanouchi

Hotel Hoshikawakan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Choon Sheng

Travelled with family and small children
Disliked: Staff & service, amenities
this place is not suitable for international visitors. lack of english support. the aging female staff at the reception is too lazy even to use a translator to communicate despite me trying my best to use google translate to communicate. really backward customer service. her facial expressions tells us that she despise non-locals.

2/10 Terrible

Choon Sheng

Travelled with family and small children
Disliked: Staff & service
very rude 50 year old female japanese staff manning the reception. even though i do not speak japanese, her body language says it all.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
Stayed 1 night in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff couldn't do enough for us
The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door. The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
Stayed 1 night in Apr 2023

10/10 Excellent

Kseniia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything in this hotel and we've even decided to stay longer. Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding! Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me. Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner. Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip. Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion. There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards. Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter. Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore. We will be visiting this hotel again and again in the future.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to use a private onsen was nice. Hosts speak passable English so that is helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
素晴らしい
Stayed 1 night in Mar 2019

8/10 Good

Duy, Toronto, ON. Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a 4 minute walk from the Yudanka Station (We grabbed a taxi cause of our luggage and the fare was 700 yen). The check-in was simple and we paid with our master card. Nearby was a Family Mart and American Drug convenience store. The hotel staff were kind but speaks very little English. There's 2 private onsen (open air) on the 3rd floor and public onsen separated by gender located on the 1st floor. There were massage chairs, books/manga library, drinks and ice cream vending machines, free coffee/tea station in the lobby. We got the breakfast package with our room and it’s a buffet style with a decent variety on the 2nd floor (from 7am to 8:45am) Our Room: fit for 4 people but it was just my wife and I. 4 comforters (pillows and blankets included) we just stacked it to add extra comfort. In room washroom and toilet with a bidet. Towels, body wash, shampoo and conditioner included. No tooth paste but free tooth brushes. What we didn’t like: in the corner of our room had a water spot/water damage and the carpet by the window were stained. A mini fridge that did not cool anything and we could not connect to the hotel wifi. The in unit heater was difficult to operate as there were no English text. Overall if you’re not spending the majority of your day in your room and don’t need a microwave or working fridge, it’s a decent place with very nice amenities.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made every effort to ensure our stay was the best it could be! If you’re looking for “bang for the buck” this is it!
Stayed 1 night in Jan 2019

10/10 Excellent

Lafontaine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice little hotel Minutes away from Yunadaka station. Simple room, clean, nice breakfast buffet and access to lovely private onsens. The staff was very friendly and offered great service. A great quality-price value. Plus it is quite easy to reach the Jigokudani Monkey park by bus from the station.
Stayed 1 night in Dec 2018

8/10 Good

なつこ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

y

Stayed 1 night in Oct 2024

10/10 Excellent

Dag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

YUKIHIKO

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

MINORU

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
老人のつぶやき
部屋の清潔感があり、良かったです。 只、風呂場にも歯ブラシが欲しかったなあー
Stayed 1 night in Aug 2024

10/10 Excellent

Aklko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から近く、貸切風呂あり。
部屋は、広かったが、トイレは狭かった。ロビーにコーヒー、紅茶など自由に飲むことができて良かった。駅からも近かった。
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
大変お世話になりました。 特に外国人客スタッフの方々に大変親切にしていただきました。
Stayed 2 nights in Jul 2024

10/10 Excellent

NAOKO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２泊３日、小学生の子供と宿泊しました。部屋は和室で広く、バストイレ別で清潔でした。 夕食はバイキングで鍋、蟹食べ放題、寿司や串揚げ、天ぷらと種類豊富でアルコールも飲み放題。ハイボールやワインなどこちらも種類豊富。 鍋は三種類のダシを好みで一つ選び、キムチ鍋を食べましたがとてもおいしかったです。 野菜や豚肉は食べ放題で、チーズやうどんもあり〆まで完璧でした。 朝食もバイキングでこちらも豪華。海鮮丼が作れたり、焼き魚やカレー、パンなど何でもありました。 館内には卓球やビリヤード、サッカー台があり、カラオケも1時間無料で、雨でしたが旅館の中で十分楽しむことができました。 アメニティは豊富で、赤ちゃん用のボディソープまでありました。風呂は大浴場の他に予約制で貸切風呂が二つ、薬湯になっておりとても気持ち良かったです。無料のマッサージ機や漫画も置いてあり、欲しいものがすぐに手に入るような充実したサービスでした。 スタッフは外国人の方が多いですが日本語がとても流暢で、日本人のスタッフも含めてみなさん親切でした。 店の周りには飲食店が歩ける範囲にいくつもあり、薬局もあるので安心です。 また湯田中温泉に行く時は、絶対に泊まりたいと思います。
Stayed 2 nights in Jul 2024

6/10 Okay

takashi

Travelled with family
Liked: Staff & service
もう少し、研究してみては?
お部屋も綺麗でした。　お風呂も良かったですが、夜と朝の食事は、家族向けの為、少し物足りなさを感じました。 メインのしゃぶしゃぶでしたが、質の良い食材を入れると とても良いホテルと成ると思いました。
Stayed 1 night in Apr 2024

10/10 Excellent

Milos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Hasebe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
志賀高原スキー場に車で行くなら、コストパフォーマンスやサービスを考えるといい宿泊施設です。
Stayed 1 night in Feb 2024

10/10 Excellent

Milos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Carlos Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel que, si bien no es lujoso, cumple bien. Limpio, cómodo y, sobre todo, acogedor. Ambiente familiar y muchos servicios disponibles (Onsen público, Onsen privado durante media hora, karaoke, biblioteca de manga -en japonés, eso sí-, bebidas gratis de cafe, te y agua, y aperitivo gratis hasta las 17.30 -huevo duro, y unos vegetales tipicos de japon que no sé cómo se llaman). Los empleados muy agradables, y aunque no tienen buen inglés (mucho menos español) como es generalizado en Japon, se hacen entender y tratan de hacerte la vida más fácil.
Stayed 1 night in Nov 2023

10/10 Excellent

MIZUHO

Stayed 1 night in Oct 2023