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[West] Deluxe Twin Room with Jacuzzi, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

[East] Superior Japanese-Western Style Room with Open-Air Bath, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[West] Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

[West] Superior Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

[East] Log Cottage, Non Smoking

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

[West] Maisonette Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel de La Neige. During your stay, you're just a quick walk from Hakuba Valley Ski Area. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge and luggage storage
  • On-site recreation includes ski-in/ski-out access and bicycles to rent
  • Steps from Hakuba Valley Ski Area and 7 minutes on foot from Hakuba Happo-One Ski Area
  • Free local-area shuttle service

Property Features

There's a restaurant on site. WiFi is free in public spaces. Ski-in/ski-out access, spa services, and a terrace are also featured at the luxury Hotel de La Neige. Free self parking is available.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1990
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (3.3 km / 2.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel de La Neige offers 25 air-conditioned accommodations with minibars and complimentary dressing gowns. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hakuba hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Down blanket
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Hotel de La Neige has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Aromatherapy treatments
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3960 for adults and from JPY 3960 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neige Higashi-kan Hakuba
  • Hotel Neige Higashi-kan
  • Neige Higashi-kan Hakuba
  • Neige Higashi-kan
  • Hotel de La Neige Hotel
  • Hotel de La Neige Hakuba
  • Hotel La Neige Higashikan
  • Hotel La Neige Higashi kan
  • Hotel de La Neige Hotel Hakuba
  • Hotel de La Neige by Onko Chishin

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.