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Koharu Resort Hotel & Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koharu Resort Hotel & Suites

Japanese cuisine
Lake
In-room safe, desk, iron/ironing board, free WiFi
One Bedroom Apartment A, 40 square meters | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
  • Barbecue grill
  • Kitchen
  • Air conditioning
  • Dryer
  • Parking included

Explore the area

Map
4769 Oaza Hokujyo, Hakuba, Nagano-ken, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Happo-One Ski Area
    1 min walk
  • ももちゃんクレープ 八方本店
    16 min walk
  • Hakuba Station
    7 min drive

Room options

About this property

Koharu Resort Hotel & Suites

Aparthotel with free parking, steps from Hakuba Valley Ski Area
This smoke-free aparthotel features a restaurant, concierge services and laundry facilities. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, tour/ticket assistance, barbecues and free train station pick-up are on-site. Each apartment provides a TV with a DVD player, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include a washer/dryer, free WiFi and an MP3 dock. Weekly housekeeping is available.
Koharu Resort Hotel & Suites offers 16 air-conditioned accommodations with MP3 docking stations and washers/dryers. Televisions come with DVD players. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Koharu Resort Hotel & Suites. During your stay, you're just a quick walk from Hakuba Valley Ski Area. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service. Built in 2013, this comfortable aparthotel has 16 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer and an MP3 docking station
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Japanese Dining Sakura
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes ski equipment rentals
  • Steps from Hakuba Valley Ski Area and Hakuba Happo-One Ski Area
  • Free train station pick-up, local-area and shopping centre shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. An area shuttle within 5 km, A shopping centre shuttle and A train station pick-up shuttle are free. Barbecue grills, multilingual staff, and ski storage are also featured at the business-friendly Koharu Resort Hotel & Suites. Free self parking is available.

This 3.5-star Hakuba aparthotel is smoke free.

Japanese Dining Sakura – This restaurant specialises in Japanese cuisine and only serves dinner.

Languages

English, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 km
  • Area shuttle
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Japanese Dining Sakura

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • MP3 dock
  • TV

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • 2 buildings
  • 3 floors
  • Built in 2013

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Koharu Resort Hotel & Suites offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Koharu Hakuba
Koharu Resort Hotel
Koharu Resort Hotel Hakuba
Koharu Resort Hotel Suites
Koharu & Suites Hakuba
Koharu Resort Hotel & Suites Hakuba
Koharu Resort Hotel & Suites Aparthotel
Koharu Resort Hotel & Suites Aparthotel Hakuba

Koharu Resort Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Daniel, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern, just overpriced.
Stayed early Jan 2015. Nice, modern self-contained apartments.

10/10 Excellent

Nick, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel complete with kitchen, extremely friendly staff

10/10 Excellent

Kevin, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Apartments
The hotel was brand new and has been built to an exceptional quality. We especially loved the heated floors throughout and the massive bath, which was glorious after a hard day on the slopes. The managers of the hotel were wonderful and helpful: it felt like an exclusive B&B at times. They offer an excellent shuttle service, which is good as it's quite a walk from the village centre - I wouldn't recommend the walk with luggage. Location to the ski slopes was fantastic and the hotel has been well-thought-out for skiers, especially the provision of the secure locker room outside.

10/10 Excellent

Hakuba skier, Japan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Aside from the hotel being brand new and working out the kinks, the staff are amazingly friendly and will even drive you around town for free! We had a great time and will definitely visit again.

10/10 Excellent

Laura V., Nagoya, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful new hotel!
My husband and I were planning a last minute skiing vacation to Hakuba, and found the choices were very limited. We were a little apprehensive of Koharu based on the lack of real photos posted for this hotel, but decided to go for it. We were pleasantly surprised! At the time of our stay, the hotel had only been open for 7 weeks. The hotel is absolutely beautiful – clean, new, modern, and wonderfully located. Our room was the perfect size, and while we didn't plan ahead to do our own cooking, the kitchenette in the room was a nice option. Heated floors and plenty of storage for our ski gear was a big plus. We also loved that Koharu provided ski lockers for our main gear, tickets at the desk, and that we were just steps away from a lift for Happone. So convenient! The restaurant in the hotel had a great staff, and wonderful food (we ate there for breakfast and dinner). We thought it was a bit overpriced for breakfast, but discovered it's pretty standard in the area... Lastly, the hotel staff was great. Friendly, informative, and really helpful. Would definitely recommend Koharu, and would stay here again if we were in the area.

10/10 Excellent

Craig, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest accommodation in hakuba
Very new modern hotel Staff were outstanding, great recommendations and knowledge of the slopes. Not to mention a great japanese restaurant.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
チェックイン前に部屋の確認をして欲しかった。
チェックインの受付でかなり待たされた。また、部屋にいって冷蔵庫にモノを入れようとしたらそもそも冷蔵庫の電源が入っていなく冷たくなるのも5時間以上かかった。部屋にあるDVDプレイヤーは壊れてて使えなく備え付けしてあるスマートフォンもフロントに繋がらず結局フロントにまで行ってスタッフに話して、DVDプレイヤーを交換してもらった。また、部屋は綺麗だが水道の下につけまつげが落ちていた。チェックイン前に部屋の確認をして欲しかった。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で静かでよかったです
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
過ごしやすい
家具の統一感があり、木の香りがする素敵なお部屋でした。洗面台にコンセントがないのは残念でしたが、最低限のアメニティはありました。湖に入ったあとだったので室内に洗濯機があったのでありがたかったです。 下もカフェになっておりかなりくつろげる良いホテルでした。 冬は連泊でスノボにでも行こうかと思います！リピート確定！
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
시내와 떨어져 있어서 조용히 묵을 수 있고 종업원의 친절도, 세탁기까지 방 안에 있고 한국의 콘도를 생각하면 이해하기 쉽다. 시설도 매우 깨끗하여 만족스러운 호텔이다.
Stayed 1 night in Jul 2018

10/10 Excellent

yehead, Yokohama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
長期滞在型の設備充実のコンドミニアム
海外からのスキーヤー向けの長期滞在型のホテルらしく、設備充実のコンドミニアム。 白馬の紅葉を見に行くのに一泊だけ利用で、10月末でかなり気温も下がっていたが、床暖房もあり快適に過ごせた。 WiFiはもちろん無料で、iPhoneやiPad接続可能なBluetooth対応のスピーカーも置いてある。 キッチンには電子レンジにかけるや鍋、グラスなども完備しているし、洗濯機もあり長期滞在には不自由しない。 スキー場のすぐ横で、スキーヤーには最適だろう！
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort