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Ryokan Suminoyu

3.0 star property

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Photo gallery for Ryokan Suminoyu

Reception
Hot springs
View from property
View from property
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Shibu-onsen, Shimotakai-gun, Yamanouchi, Nagano, 381-0401
  • Shibu
    ‪1 min walk‬
  • Onsen-ji Temple
    ‪3 min walk‬
  • Heiwakannon
    ‪13 min walk‬

Room options

View all photos for Japanese Style Room, Breakfast Included

In-room safe, free WiFi, bed sheets

Japanese Style Room, Breakfast Included

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room, Half Board

In-room safe, free WiFi, bed sheets

Japanese Style Room, Half Board

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room, Room Only

In-room safe, free WiFi, bed sheets

Japanese Style Room, Room Only

  • Mountain view
  • Sleeps 4
  • 4 Single Futons

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Property entrance

Shibu Hotel

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (176)
The price is €347
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Shibu Hotel

About this property

Ryokan Suminoyu

Ryokan with a full-service spa, steps from Shibu
A full-service spa, free self-parking and free Wi-Fi in public areas are available at this ryokan. Train station pick-up is free.
Ryokan Suminoyu offers 12 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Ryokan Suminoyu. During your stay, you're just a quick walk from Shibu. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Indulge with massages at the spa
  • Services include luggage storage
  • On-site recreation includes hot springs
  • Steps from Shibu and a 2-minute drive from Yudanaka Hot Spring
  • Free train station pick-up shuttle service
As a guest of Ryokan Suminoyu, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

Languages

English, Filipino, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: JPY150 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ryokan Suminoyu offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu
Suminoyu Yamanouchi
Suminoyu
Ryokan Suminoyu Ryokan
Ryokan Suminoyu Yamanouchi
Ryokan Suminoyu Ryokan Yamanouchi

Ryokan Suminoyu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 122 reviews
Rating 8 - Good. 22 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christoph

Stayed 1 night in May 2024

10/10 Excellent

Aureliusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing! Never have I stayed with a more friendly staff. They were very helpful with everything. The tradition Japanese experience was perfect from the public hot baths to the great food served at dinner and breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful time
A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate service
The place shows it’s age a little but the hospitality is first rate
Stayed 3 nights in Jan 2024

10/10 Excellent

Boon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ryokan to stay.
the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
Stayed 1 night in Jan 2024

10/10 Excellent

Kia Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Ze Xi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ryokan Experience
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Stayed 1 night in Apr 2023

10/10 Excellent

matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small traditional onsen hotel.
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
Stayed 1 night in Mar 2023

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a good time. Definitely would book again!
Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.
Stayed 1 night in Feb 2023

10/10 Excellent

SWEE CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Duc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Edward

Stayed 1 night in Feb 2023

10/10 Excellent

Spencer

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Courtney

Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Robert

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and excellent Onsen at this ryokan. The meals were fantastic too.
Stayed 2 nights in Apr 2019