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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
VIP Access

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Exterior
Building design
Lobby
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Nagasaki Dejima
    ‪2 min walk‬
  • Glover Garden
    ‪15 min walk‬
  • Oura Church
    ‪16 min walk‬
  • Nagasaki (NGS)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout curtains, free WiFi, bed sheets

Queen Room, Non Smoking

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Similar properties

Front of property

THE GLOBAL VIEW Nagasaki

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, (356)
The price is €65
for 1 room
includes taxes & fees
6 Apr - 7 Apr
THE GLOBAL VIEW Nagasaki

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel with a full-service spa, steps from Nagasaki Dejima
A full-service spa, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The sightseeing around Candeo Hotels Nagasaki Shinchi Chinatown gets good marks from our customers. During your stay, you're just a quick walk from Nagasaki Dejima. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a lift and a vending machine
  • Guests speak favourably about the clean guestrooms and the local sightseeing
  • Steps from Nagasaki Dejima and 9 minutes on foot from Megane Bridge
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and a lift.

This 3-star Nagasaki hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 559 reviews
Rating 8 - Good. 170 out of 559 reviews
Rating 6 - Okay. 42 out of 559 reviews
Rating 4 - Poor. 8 out of 559 reviews
Rating 2 - Terrible. 3 out of 559 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Asal

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Okawville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here—thank you!
Stayed 4 nights in Nov 2024

8/10 Good

roy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Oct 2024

6/10 Okay

Brice

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo Can Do!!
Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Budimka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Harrison

Stayed 2 nights in Sep 2024

8/10 Good

Yusa

Travelled with partner
Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the tram and the Main Street. Parking is a bit confusing, need to use the parking lot next to the hotel, not at the hotel building. Then ask the front desk for a discounted parking tickets for the specific parking lot. Little bit complicated.
Stayed 1 night in Sep 2024

10/10 Excellent

Leong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located just within walking distance (200M or less from the shopping district and Chinatown) . Nice hotel situated conveniently. Carpark is just beside. 1200 Yen parking a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

6/10 Okay

Deepesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco Antonio, Sendai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Heather, Vestal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

10/10 Excellent

Dorian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel
Amazing hotel in the heart of Chinatown, walking distance to most of the sights in the city. The rooms are nice and quite large by Japanese standards. The views from the open air bath are amazing. Just think it is a nonsense in 2024 to forbid the people with tattoos from using the baths. Parking is quite easy but not within the hotel premises.
Stayed 1 night in May 2024

2/10 Terrible

Ramin, Los Angeles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.