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Nishitetsu Hotel Croom Nagoya

3.0 star property

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Photo gallery for Nishitetsu Hotel Croom Nagoya

Lobby
Exterior
View from property
Public bath
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Chubu Electric MIRAI TOWER
    ‪4 min walk‬
  • Oasis 21
    ‪6 min walk‬
  • Nagoya Castle
    ‪4 min drive‬
  • Nagoya (NGO-Chubu Centrair Intl.)
    ‪55 min drive‬

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Smoking (Rain shower without bath tub)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Smoking

  • 14.9 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room, Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Smoking (with bath tub)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Nagoya Tokyu Hotel

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, (1624)
The price is €117
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Nagoya Tokyu Hotel

About this property

Nishitetsu Hotel Croom Nagoya

Hotel with a 24-hour front desk, near Nagoya Castle
This hotel features self parking, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Nishitetsu Hotel Croom Nagoya. During your stay, you're just a quick walk from Hisaya Odori Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests speak favourably about the clean guestrooms and the location
  • 6 minutes by foot from Oasis 21 and a 2-minute drive from Osu Shopping District
As a guest of Nishitetsu Hotel Croom Nagoya, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Nishitetsu Hotel Croom Nagoya also features a front desk safe, a lift, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nagoya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 990 reviews
Rating 8 - Good. 284 out of 990 reviews
Rating 6 - Okay. 43 out of 990 reviews
Rating 4 - Poor. 10 out of 990 reviews
Rating 2 - Terrible. 12 out of 990 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I usually don't review hotels but Nishitetsu Hotel Croom exceeded my expectations. The property is located conventiently next to Hisayaodori station, with the station entrance on the corner of the block. Front desk staff speak english, making check in easy. I booked a double room non smoking with rainhead shower. The room itself is very spacious by Japan standards, with a great open layout that can easily accomodate 2 people. The toilet and shower are in seperate rooms which I prefer. The power sockets have enough space to fit a travel adaper plug (unlike other hotels I've stayed at) and most of the room lights are controllable via the panel next to the bed. The tv offers on demand (paid) movies, facility information (Laundry status etc), and area information. On arrival, there were bottles of water in the room which I appreciate. The hotel has a public bath which is nice but I didn't end up using. There is a 7 Eleven also conventietly located next door. My only critiques are the floor being a little stained (but otherwise the room was very clean), not much space in front of the toilet, the washing machines frequently being unavailable due to use by other customers (wash/dry cycle takes 2 hours, 4 machines for both genders, 2 for exclusively for female), and the bed side table and bin being a little small. Check out is easy with a self serve machine. I will definitely be staying here again next time I am in Nagoya. Thanks.
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Su

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiroshi, Bellevue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never disappointed Nishitetsu hotels
Stayed 2 nights in Oct 2024

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice. They had good recommendations for food but ended up going with a burger joint nearby. Hotel was clean and the room was good for our trip to Ghibli park.

10/10 Excellent

Cathrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel - clean and comfortable. Near a train station. Breakfast- not so many protein options
Stayed 1 night in Sep 2024

10/10 Excellent

Faith D.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time I've stayed there. Always come back here for my holidays from Australia. Beautiful bath. Highlight
Stayed 7 nights in Aug 2024

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, incredibly comfortable and easy.
Stayed 3 nights in Aug 2024

8/10 Good

Norihiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean but slightly narrow room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yu, Cypress

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Anthony, Tacoma

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s inexpensive 3-star, but had good reviews, so we chose it for Nagoya after Tokyo. But it was the worst experience in 30 yrs of staying at more than 100 hotels ww. The front desk was not that helpful or friendly. The rooms were the smallest ever with no room for even one luggage. But it was the inflexibility and attitude of the staff! To make a long story short (because there were a few issues before this already), we found the comforter in our friend’s room to be stained with urine on the inside!! Totally incredible they could miss this when making up room for new guests!! She could smell something the first night, but was really tired and thought it was the toilet. But after coming back from touring the next day, smelled it again and looking more closely, discovered it was the comforter!!! What’s more, other than offering to change the room, basically there was no apologies nor offer of compensation of any kind… And to further illustrate their bad attitude, we didn’t include breakfast with our room, but decided to have breakfast. Unlike other hotels where they will just take your name/room # and charge you at checkout, this place required you to go buy vouchers first. Anyway, after the incident with the comforter, the last thing we wanted was to eat here. So the next day at checkout, I asked if they can at least refund our vouchers. But even after our horrible incident, all they can say was sorry, vouchers nonrefundable! That’s how this hotel treat it’s customers!!
Stayed 2 nights in Jun 2024

8/10 Good

Wai NIng S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small
Stayed 1 night in Jun 2024

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Nagoya. Nice room. So close to Nagoya Tower, Central Park and Nagoya Castle. Clean and comfy. Would recommend.
Stayed 3 nights in Jun 2024

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but clean. Great for a short stay. Walking distance to Nagoya Castle.
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels because of the location and a trains nearby. You're so close to the underground city, many temples and museums. I will always stay at this hotel every time I'm in Nagoya. Especially with the laundry, bath house on the top floor and a pretty good breakfast buffet.
Stayed 2 nights in Apr 2024

8/10 Good

Cheung

Liked: Property conditions & facilities
The hotel is great and cozy, but I unfortunately lost my glasses at the public hot bath on April 30. I hope the staff can find them and return them to me for a better stay experience.

8/10 Good

chong meng thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very near to exit 4 of hisaodori central park station on the Sakuraodori sybway line. No escalator, so lugging luggage up stairs not advisible. Hotel is new, staff efficient and polite. Onsen and breadfast is satisfactory. Lots of eateries in central park, 5 mins walk away. Also Don Don Q nearby. Airport bus to Chubu airport less then 10 mins walk. Overall very good stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Kalappu, Singapore

Very good accommodation if you do not want to be in the central Nagoya. Very convenient to take trains to central Nagoya only 3-4 mins walk. Breakfast buffet is decent too.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hong Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Pui Sze

Liked: Cleanliness, staff & service, property conditions & facilities
close to metro exit
Stayed 2 nights in Mar 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was great and room facilities was good, including a massage cushion. Had 2 pillows but they weren’t comfortable. It was facing a Main Street so there was loud traffic noises in the middle of the night and other guests around my room were extremely noisy, running around, knocking and shouting to each other. And there didn’t seem to have any sound proofing. Luckily the other guests quietened around 10pm or I would’ve complained.
Stayed 2 nights in Mar 2024