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Gem Forest Hotel Nairobi - MGallery Collection

5.0 star property

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Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Outdoor pool
Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior detail
Rooftop terrace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Limuru Road, Nairobi, 621
  • Village Market
    ‪11 min walk‬
  • Embassy of the United States of America
    ‪11 min walk‬
  • United Nations Office at Nairobi
    ‪14 min walk‬
  • Nairobi (WIL-Wilson)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Gem Forest Hotel Nairobi - MGallery Collection

Art Deco hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Change of towels is available on request
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shanta Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Gem Forest Hotel Nairobi - MGallery Collection, you'll be within walking distance of United Nations Office at Nairobi. Free WiFi in public areas, free valet parking and 3 restaurants are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Kahani, a fine-dining restaurant that serves Indian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, manicures and pedicures or facials at Shanta Spa
  • Amenities include 7 meeting rooms, conference space and a lift
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute drive from United Nations Office at Nairobi and 8 minutes from Sarit Centre
  • Airport shuttle service available for a fee
Gem Forest Hotel Nairobi - MGallery Collection offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Gem Forest Hotel Nairobi - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Art Deco Nairobi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Kahani – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Enchante Bistro – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Troy Roof Bar – This fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
La Mer – This restaurant only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Enchante Bistro
  • Kahani
  • La Mer
  • Troy Roof Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,744 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 August to 15 September:
  • One of the dining venues
  • Bar/Lounge
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 4800 for adults and from KES 2400 for children
  • Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: KES 7764

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wisdom

Stayed 22 nights in Feb 2025

10/10 Excellent

Johra

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Bellville

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness
Just opened, it's got some work to do on cleanliness and freshness of the breakfast
Stayed 5 nights in Oct 2024

8/10 Good

gail

Business traveller
Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to remember
Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Stayed 4 nights in Oct 2024