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Highlands Suites Apartment Hotel

3.0 star property

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Photo gallery for Highlands Suites Apartment Hotel

Outdoor pool
Front of property – evening/night
Fridge, microwave, electric kettle, high chair
Garden
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Outdoor space

Explore the area

Map
Chania Avenue, Nairobi, 00505
  • Yaya Centre
    ‪2 min walk‬
  • Nairobi Hospital
    ‪3 min drive‬
  • David Sheldrick Wildlife Trust
    ‪5 min drive‬
  • Nairobi (WIL-Wilson)
    ‪8 min drive‬

Room options

View all photos for Standard Studio Suite, 1 Queen Bed, Kitchenette, City View

Standard Studio Suite, 1 Queen Bed, Kitchenette, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Studio Suite, 1 Queen Bed, Kitchenette, City View

  • 35 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Double Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Apartment, 1 Double Bed, Non Smoking, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Highlands Suites Apartment Hotel

Family-friendly aparthotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre. The apartment features a kitchen with a fridge and a microwave, plus a dryer and a flat-screen TV with cable channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches, such as a pillow menu and slippers.
This aparthotel offers 30 accommodations with a safe and complimentary slippers. Rooms open to balconies or patios. This individually furnished accommodation includes desks and dining tables. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at this aparthotel, you're just a quick walk from Yaya Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 30 apartments. Free WiFi and a kitchen are available in the apartment.
  • The apartment offers a kitchen, a dryer and a balcony or patio
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • 10 minutes by car from Nairobi National Park and 14 minutes from United Nations Office at Nairobi
Highlands Suites Apartment Hotel offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A business centre and a meeting room are available.

Public spaces have free WiFi. The family-friendly Highlands Suites Apartment Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 3-star Nairobi aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
This aparthotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Swahili

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Bed rails
  • Highchair
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 per person
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Couples/private dining
  • Dining table
  • Limited room service
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Books
  • Evening entertainment
  • Flat-screen TV with premium cable channels
  • Games
  • Stereo

Outdoor areas

  • Balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Golf caddies
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade
  • Next to a golf course

Things to do

  • Free bicycle rentals
  • Golf caddies
  • Golf carts
  • Gym
  • Golf lessons nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Banquet hall
  • Free bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Highlands Suites Apartment Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Highlands Suites Apartment Hotel Nairobi
Highlands Suites Apartment Nairobi
Highlands Suites Apartment
Highlands Suites Nairobi
Highlands Suites Apartment Hotel Nairobi
Highlands Suites Apartment Hotel Aparthotel
Highlands Suites Apartment Hotel Aparthotel Nairobi

Highlands Suites Apartment Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

lin

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

WENCUI

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Jewel

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place with a pool, and a restaurant, or your own kitchen if you prefer.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Highlands Suites continues to be a very well located serviced apartments hotel that offers what you need.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Highlands Suites is a well located serviced apartments hotel in walking distance of AD Life and Yaya Centres. It also features a restaurant a a pool and a gym. Perfect.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 5 nights in May 2019

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard apartments
High standard apartments with good service. The only missing part was the kitchen equipment that wasn´t really organised for cooking, rather expecting guests to order food in the restaurant.
Stayed 6 nights in May 2019

6/10 Okay

Aravind, Bangalore

Liked: Cleanliness, property conditions & facilities
Mixed bag
The infrastructure is brand new and everything is gleaming. The location is great. It is near two malls and is well served by Uber. Many good restaurants nearby. There is a coffee shop on the premises and the coffee and breakfast is good. But... While there are enough staff in the hotel and all speak good English, and all are polite, they lack training - Post Checkin, there is an inventory count of every cutlery, pot and pan in the room, before you are allowed to settle down. This took all of 5to 7 minutes. -, After this person left, we discovered the fridge, the oven and the door bell did not work! Wrong things in the checklist. Any way none of it could be rectified that evening - The fridge and the oven worked the next morning, there is a master switch that the earlier lady did not know about - the calling bell never worked. But they refused to give us a second key as 'it was not allowed' - but the best was yet to come. It was our reservation through Hotels. Com. They did not have a copy, so we gave them ours. They weren't sure if breakfast was included or even if it was double occupancy. Both were clearly written! So we paid for the breakfast the first day and then got a refund on the last day. - The Manager who comes in once in a while is a bit apathetic. He said he would meet us the next morning and then did not come. Subsequently we are told he does not come in on weekends. - No startup kit of water, tea, etc. No newspaper. Internet is spotty
Stayed 4 nights in Sep 2018