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Hotel Rio

3.0 star property

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Photo gallery for Hotel Rio

Exterior
Lobby sitting area
Front of property
Deluxe Triple Room | In-room safe, desk, blackout curtains, soundproofing
Deluxe Triple Room | In-room safe, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Muthaiti Avenue, Nairobi, Nairobi West, 00506
  • Strathmore University
    ‪12 min walk‬
  • Nyayo National Stadium
    ‪13 min walk‬
  • Uhuru Park
    ‪3 min drive‬
  • Nairobi (WIL-Wilson)
    ‪6 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Triple Room

  • 11 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Rio

Hotel with free parking, near Nyayo National Stadium
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and 24-hour room service.
Hotel Rio offers 65 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Rio, you'll be within walking distance of Nyayo National Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Brasileo
  • Breakfast is offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 13 minutes by foot from Nyayo National Stadium and a 3-minute drive from Uhuru Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Rio. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

Brasileo – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasileo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Rio Nairobi
Hotel Rio Nairobi
Hotel Rio Hotel
Hotel Rio Nairobi
Hotel Rio Hotel Nairobi

Hotel Rio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Gaurav

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor staff service. Do not lodge their expedia bookings and takes time to find. Overall a poor experience
Stayed 1 night in May 2024

8/10 Good

LAZARUS

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Elvis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

stojan

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice and friendly
Stayed 5 nights in Oct 2022

4/10 Poor

Paulina

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The bed was horrible it was like sleeping on a table top. Weird people hung around the reception felt insecure. Food and service staff were great
Stayed 1 night in Oct 2021

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay at rio,staff real professional and friendly.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2019

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was 1 bay just for resting
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay the hotel is at a convenient location for people interested in exploring different parts of Nairobi.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
A good place to stay in Nairobi close to city center.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful the free breakfast was cold but I managed other then that my stay was great I wish they put a do not disturb signs on the door
Stayed 2 nights in Mar 2018

8/10 Good

jack, Philadelphia PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
I would certainly stay here if you want to be economical. It’s clean, looks new and staff are great.
Stayed 1 night in Nov 2017

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good short stay hotel
good hotel but they need to improve on the breakfast and limited parking space for guests
Stayed 1 night in Jul 2017

4/10 Poor

D B, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be a nice hotel but in a very noisy location
Misleading details on website. There was no manager available to answer my questions on why the website indicated that the hotel had a gym only to be told it was under renovation with no alternative suggestions or offers. I asked why there were just four TV channels but the staff on duty said they had no idea and would send someone to the room to see what they could do but no one appeared even though I had offered to pay to receive extra channels to take away the evening boredom. The location was so noisy at night due to local bars and traffic that it was impossible to sleep. Most of the staff did not even say a courteous hello may be because I was an African...

2/10 Terrible

Clayob, Addis Ababa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave away our room
Due to an accident in the NBO airport our flight was delayed for 6 hours and instead of arriving around 23.00, we arrived around 3.30. The room had been paid in advance and on the reservation it was mentioned that there was no need to confirm the booking and that the room would be available also for late arrival. To our surprise when we arrived the hotel was fully booked and our room was given away. We were given the most ridiculous excuses like the fact that the booking was for the 27th but as we arrived after midnight, so it had become the 28th, our booking was no longer valid as it was no longer the 27th. After insisting they had to find a solution, they gave us an unfinished room, in the sense that there was no tap in the sink and there were no light bulbs but considering how tired we were we accepted. The bed itself was good and the sheets were clean but it was not worth the price we paid. The next morning, after barely 4 hours sleep, we went for breakfast. The booking mentioned breakfast buffet included but there was no buffet and we had to pay for the breakfast. Not recommended.