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Marble Arch Hotel

3.0 star property

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Photo gallery for Marble Arch Hotel

Standard Double Room, 1 Double Bed | Balcony
Suite, 1 Bedroom | Private kitchen | Coffee/tea maker, electric kettle
Triple Room | 4 bedrooms, in-room safe, desk, free WiFi
Suite, 1 Bedroom | Living room | 24-inch TV with cable channels
Standard Double Room, 1 Double Bed | 4 bedrooms, in-room safe, desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lagos Road, Nairobi
  • National Archives
    ‪6 min walk‬
  • Kenyatta International Convention Centre
    ‪15 min walk‬
  • Nairobi Hospital
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Triple Room

Triple Room | 4 bedrooms, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | 4 bedrooms, in-room safe, desk, free WiFi

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

4 bedrooms, in-room safe, desk, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 4 bedrooms, in-room safe, desk, free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Marble Arch Hotel

Hotel with free parking, a quick walk to National Archives
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Limited housekeeping is available.
Marble Arch Hotel offers 41 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

During your stay at Marble Arch Hotel, you're just a quick walk from Tom Mboya Statue. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of National Archives and Kenyatta International Convention Centre
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Marble Arch Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Marble Arch Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marble Arch Hotel Nairobi
Marble Arch Nairobi
Marble Arch Hotel Hotel
Marble Arch Hotel Nairobi
Marble Arch Hotel Hotel Nairobi

Marble Arch Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 45 reviews
Rating 8 - Good. 18 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Ervie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location located in the heart of CBD, numerous restaurants and street vendors around to purchase anything from food to clothing . Virtually walking distances to everything you can imagine. I consider this a good strategic location because it puts me within 15-20 of some of Nairobi most popular estates and malls. Friendly and professional staff with a nice restaurant and bar available inside.
Stayed 7 nights in Oct 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about this location was that it didn’t have a lift. Other than that, this place was comfortable and in a convenient location. If I had been traveling solo, I wouldn’t have felt so comfy but my partner is Kenyan and that eased me greatly. Lovely rooms, nice staff. They have a lounge here but we didn’t get to go. Maybe next time!
Stayed 3 nights in Sep 2024

8/10 Good

Chinyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Richard, Chicago

Liked: Cleanliness, staff & service
Older building but great staff.
Stayed 8 nights in May 2024

10/10 Excellent

Konfino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is looking safe,at no time during my stay was I worried of my safety,
Stayed 1 night in Apr 2024

10/10 Excellent

CONOR

Stayed 1 night in Jan 2024

2/10 Terrible

Al

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property, need to be demolished.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be any happier, the receptionist was out of her way to contact Uber for us , helpful staffs, she or either the security guy walked us to near by store to find anything you need for safety, they even cook ginger water for me when I had stomach problem from Diani beach
Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 1 night in Oct 2023

10/10 Excellent

Christine, Fontana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing, she even call uber for us when we have trouble connecting, staff was helpful and helping with my luggages as well , highly recommended this hotel
Stayed 1 night in Oct 2023

2/10 Terrible

HELEN OYIZA

Stayed 7 nights in Sep 2023

8/10 Good

Ajang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay
Stayed 6 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Apr 2023

10/10 Excellent

stephen

Stayed 1 night in Jun 2022

8/10 Good

George

Stayed 1 night in Dec 2021

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, so helpful and informative!
Stayed 4 nights in Oct 2021

4/10 Poor

moses

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities

The sweet old Marble Arch Hotel is no more!

For the last several years- 8 to be exact- Marble Arch Hotel is the place I always went to when dropping in from the US and even during local stays while in Nairobi. Everything then was perfect. Not anymore. Something seemed to have gone wrong somewhere. Marble Arch is now crumbling. First, I was checked into a room with a leaking toilet. No apologies. Worst of it, I got no concession when I was switched into a new room the following day.Second, some of my stuff went missing from one of my bags. I will be honest and say that I am not absolutely certain whether that happened at the hotel or at the airport. However, we could have easily established that fact if security cared to run through their CCTV tape. They didn't. Or, if they did they have never reached out to me two weeks down. Awful, awful experience. I wouldnt recommend this hotel to anyone whatsoever. And for me, I am done with it.
Stayed 1 night in Oct 2019

6/10 Okay

Kamini

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Marble structural Components of Marble Arch Hotel, the rooms and the general layout. I do not like the street congestion and noise around the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing staff at reception and room cleaning lady were truly great. However, area is a little too hectic with buses and hard to find.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2018

8/10 Good

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

We were in Nairobi for a night and this hotel was really nice. Their staff are friendly and helpful at all times. It’s just alito in a noisy area, but overall it’s wonderful. I’ve already booked it for my next stay in nairobi
Stayed 1 night in Jun 2018

6/10 Okay

Beatrice , south Africa

Liked: Staff & service
Disliked: Property conditions & facilities

Nice hotel but terrible surrounding

The matatus and noise!!! But probably ok for the price
Stayed 2 nights in Mar 2018