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Palacina The Residence & The Suites

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
  • Yaya Centre
    19 min walk
  • Nairobi Hospital
    3 min drive
  • Arboretum
    6 min drive
  • Nairobi (WIL-Wilson)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

  • 150 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

  • 70 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

  • 60 sq m
  • Sleeps 6
  • 6 Single Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

  • 145 sq m
  • Sleeps 4
  • 4 Single Beds

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Exterior

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The price is €182
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About this property

Palacina The Residence & The Suites

Luxury Nairobi hotel in Kilimani with free parking
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Palacina The Residence & The Suites offers 28 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Accommodation at this 5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, dressing gowns, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials and body wraps.
Our customers tell us that they can't get enough of the helpful staff at Palacina The Residence & The Suites. During your stay, you'll be within walking distance of Yaya Centre. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Palacina Bistro, a bistro that serves international cuisine
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 2-minute drive from Yaya Centre and a few minutes from Lucky 8 Casino
  • Airport and local-area shuttle service available for a fee
Palacina The Residence & The Suites offers its guests an indoor pool, an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Palacina The Residence & The Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

The hotel hosts a free manager's reception daily.
Palacina Bistro – This bistro specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No lift
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacina The Residence & The Suites

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 154 reviews" "
Rating 8 - Good. 20 out of 154 reviews" "
Rating 6 - Okay. 7 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 4 out of 154 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Petter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Devinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Yem

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Stayed 1 night in May 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Stayed 1 night in Oct 2023

10/10 Excellent

Rakesh, Dobbs Ferry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

eoin

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Stayed 4 nights in Aug 2023

8/10 Good

Julie

Stayed 1 night in Jul 2023

10/10 Excellent

Bradley, Greenwich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Palacina is a delightful luxury boutique hotel! Enter the security gate and you are in a peaceful garden with comfortable seating and dining on the porch. Our suite was enormous and luxurious with a comfortable bed and a balcony with additional seating overlooking the gardens. The food and staff are all wonderful and when I return to Nairobi I will definitely stay here again. I highly recommend Palacina.
Stayed 1 night in Jul 2023

10/10 Excellent

Kay

Stayed 2 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.

10/10 Excellent

Jenna A

Stayed 2 nights in Jun 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Ranaf

Stayed 1 night in May 2023

10/10 Excellent

Denise

Stayed 1 night in May 2023

10/10 Excellent

Ademayowa

Stayed 1 night in May 2023