Palm Airport Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Airport Suites

Exterior
Children’s activities
Iron/ironing board, free WiFi, bed sheets
Exterior detail
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Syokimau Airport Road, Syokimau, Nairobi
  • Gateway Mall
    3 min drive
  • Mr Wong
    3 min drive
  • Syokimau Station
    9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    19 min drive

Room options

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Palm Airport Suites

Guesthouse with free breakfast, in the vicinity of Nairobi National Park
Along with a restaurant, this guesthouse has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and tour/ticket assistance.
Palm Airport Suites offers 6 accommodations with complimentary bottles of water and complimentary slippers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and children's slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Palm Airport Suites, you'll be within walking distance of Gateway Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities and multilingual staff
  • On-site recreation includes a playground
  • 6.8 mi (11 km) from Nairobi National Park and 10.3 mi (16.6 km) from Uhuru Park
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Palm Airport Suites. Self parking is free.

Smoking is allowed in designated areas at this Syokimau guest house.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Playground
  • Shopping centre

Family friendly

  • Children's games
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Computer monitor
  • Iron/ironing board on request
  • Portable fan
  • Printer
  • Washing machine

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Palm Airport Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Palm Airport Suites.

Property is also known as

Blueman Safari Hostel JKIA Syokimau
Blueman Safari Hostel JKIA
Blueman Safari JKIA Syokimau
Palm Airport Suites Guesthouse Syokimau
Palm Airport Suites Syokimau
Guesthouse Palm Airport Suites Syokimau
Syokimau Palm Airport Suites Guesthouse
Palm Airport Suites Guesthouse
Guesthouse Palm Airport Suites
Blueman Safari Hostel JKIA
Palm Airport Suites Syokimau
Palm Airport Suites Syokimau
Palm Airport Suites Guesthouse
Palm Airport Suites Guesthouse Syokimau

Palm Airport Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 35 reviews" "
Rating 8 - Good. 6 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 4 out of 35 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Amenities
Convenient, and staff go above and beyond to please!
Stayed 1 night in Sep 2024

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to heavy rains road are not good when you get off the free way.
Stayed 1 night in Aug 2024

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming bed and breakfast suite near the airport
It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.
Stayed 1 night in Jul 2024

2/10 Terrible

Nokuthula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not what it showed online. bathroom dirty. I could not even take a bath in there. Put the right pictures and be truthfull about the place please. This should be a $10/night and not $51. It was a horrible one night. I will not recommend it to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

DOMINIC, Altamonte Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location and available transportation to airport
Stayed 1 night in Feb 2024

10/10 Excellent

Naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alexsandr

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very accommodating. Friendly staff and good service. Would stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Apr 2023

6/10 Okay

Casey

Stayed 1 night in Feb 2023

10/10 Excellent

Abiodun

Stayed 1 night in Feb 2023

8/10 Good

Martins

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is Excellent apart from the road that need to be tarred. Christy, Sinthia, and the other staff are very accommodating, if I have any reason to go to Kenya I will definitely lodge there again.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate me and my out of the ordinary arrival and departure times! Thank you!!
Stayed 1 night in Nov 2022

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily
Stayed 1 night in Oct 2022

8/10 Good

Abdirahman F

Liked: Staff & service
It’s close to the airport : it’s safe given that it’s located within a gated community
Stayed 1 night in Jul 2022

6/10 Okay

Roland

Travelled with group
Liked: Amenities
TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.
Stayed 1 night in Jun 2022

8/10 Good

Kathy

Liked: Staff & service, amenities, property conditions & facilities
This was my thrid time staying at Palms, I have always felt welcomed upon arrival at the airport with a pick up and transfer to the Guesthouse. The property is very clean, staff is eager to assist in making your stay comfortable. They offer a wonderful breakfast and dinner should you wish to have it there. I always arrive late at night. My bags are taken to my room where there is a bottle of water and I am brought a nice warm tea to help me relax and get sleep to be ready for my next day.
Stayed 3 nights in Oct 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the night
Stayed 1 night in Sep 2021

2/10 Terrible

merid

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stolen laptops and more.
Don't stay at this hotel! Dirty room, dirty bathroom, dirty toad..we were ok with all that but our laptops were stolen from locked ( double) bags they stored for us at a fee. They are smooth talkers. Owner above all. We left early and made a police report. This place is a scam. There is a strange person hanging at the lobby. Feel free to reach out. I can provide details.
Stayed 1 night in Sep 2021

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
During my recent stay at this wonderful accommodation my partner and I were welcomed and treated exceptionally well. I would recommend this Hotel to anyone visiting Nairobi Kenya
Stayed 4 nights in Jun 2021

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Al, Brewton Alabama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and gave the place a home feeling !
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The facility was pleasant and the workers were very friendly and helpful. It was out of the way on a poor road, but the manager provided helpful transportation. We appreciated the lift from the airport but would have enjoyed a larger car for 3 people and our luggage. It worked but was tight. We also were very happy with the safari Christy arranged with Blue Moon Safari. Excellent!
Stayed 2 nights in Oct 2019

10/10 Excellent

NWACHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Beach. The rest haven of the future
The place was very quiet and good for rest. I was able to carry out my report in a calm admospher
Stayed 1 night in Jun 2019

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.
Stayed 1 night in Aug 2024