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Sarova Panafric Hotel

4.0 star property
VIP Access

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Photo gallery for Sarova Panafric Hotel

Poolside bar
Property entrance
Premium bedding, memory-foam beds, in-room safe, individually decorated
LED TV
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Uhuru Park
    ‪6 min walk‬
  • Kenyatta International Convention Centre
    ‪3 min drive‬
  • Yaya Centre
    ‪4 min drive‬
  • Nairobi (WIL-Wilson)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Panafric Twin Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panafric Deluxe Twin Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Deluxe Twin Room

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Queen Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Executive Queen Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Queen Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Deluxe Queen Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Premium bedding, memory-foam beds, in-room safe, individually decorated

Signature Suite

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Premier

Premium bedding, memory-foam beds, in-room safe, individually decorated

Executive Queen Room - Premier

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, memory-foam beds, in-room safe, individually decorated

Studio Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sarova Panafric Hotel

Suburban hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Sarova Panafric Hotel offers 176 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sarova Panafric Hotel. During your stay, you're just a quick walk from Uhuru Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, aromatherapy or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Uhuru Park and Nairobi Gallery
  • Airport shuttle service available for a fee
Sarova Panafric Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. The business-friendly Sarova Panafric Hotel also features gift shops/newsstands, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. A complete renovation of Sarova Panafric Hotel was completed in January 2022.

Smoking is allowed in designated areas at this Nairobi hotel.

Sarova Panafric Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Panafric Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Sarova Panafric Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Sarova Panafric Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 407 reviews
Rating 8 - Good. 165 out of 407 reviews
Rating 6 - Okay. 48 out of 407 reviews
Rating 4 - Poor. 16 out of 407 reviews
Rating 2 - Terrible. 8 out of 407 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Great location. Good restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tacoma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs C

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient part of Nairobi for basing yourself if you have meetings around the city. Immediate area is not great. Hotel is good value for money, staff extremely proactive, helpful and friendly. Thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolute gem in Nairobi
Great hotel, friendly staff who are willing to go out of their way to help, clean, comfortable and the food is fantastic with such a wide array of choices at what is at most hotels, a boring breakfast - not at this one.
Stayed 3 nights in Sep 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this great hotel. Plan lots of time to/from airport in heavy traffic. They charge $40 for airport shuttle. You can get a taxi at airport for $30 US
Stayed 1 night in Sep 2024

8/10 Good

Leonard, Surrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property 4 D. out of the last 2 weeks. When one is part of a Safari group or Conventioniers, you're treated like gold. However, last night we stayed on an Expedia VIP booking, as a Gold member of Expedia which entitles us to free beverage and room upgrade when available. When checking in we were told, "there are no upgrades available due to the hotel being full." The standard room they gave us was more suited to be a meat locker with the AC stuck on high, and near a very noisy service entrance! While freezing in my jacket I checked Expedia for room availability that night, and surprisingly found availability in ALL categories! Back to the front desk and I informed them the room they gave us was unsuitable, where upon it was insinuated that I was just trying to cop an upgrade, "to a suite"! I was deeply insulted and expressed my displeasure by stating I came back to a Sarova Panarific Hotel because it was a great experience the first three times we stayed. We are a well traveled couple and we would NEVER do this sort of thing. We just want a room that's not glacial and more suited for Penguins than the one we were given. I informed the front desk of my findings on Expedia where rooms are available in ALL categories. The duty manager then responded with a bunch of double-speak mumbo-jumbo about categories. However, in the end we were accommodated after a long tiring day. Also, we were double charged for breakfast this morning, but it finally got fixed.
Stayed 1 night in Sep 2024

10/10 Excellent

Tamas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful environment, super clean with good kitchen and spa and gym and many other things
Stayed 4 nights in Sep 2024

10/10 Excellent

Smauel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Inga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel and hotel chain! From check in to check out the front house staff make you feel welcome. Benson was amazing as was everyone in the hotel. At the Pool Bar we had a great time and the staff are wonderful, as was the main restaurant staff. I really recommend the Tulia Spa. We had 2 treatments, the Tulia Ritual and a 1 hour massage each. Sheila was amazing!! She is sweet welcoming and professional with magic hands. I was lucky to have her for my 2 treatments and my mom for 1 and we both agreed that it was the best massage of our lives. She is very special the the Panafric is lucky to have her. We really enjoyed our stay!
Stayed 1 night in Sep 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Johnson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 14 nights in May 2024

10/10 Excellent

Chris

Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, professional and accommodating. The spa treatments are world class and the pool area very peaceful and relaxing. Security is tight which has been comforting with the recent riots in Nairobi
Stayed 1 night in Jun 2024

10/10 Excellent

Amin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible staff anywhere. Friendly knowledgeable and always ready to help!
Stayed 5 nights in Apr 2024

10/10 Excellent

Marc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are off the charts great!
Stayed 1 night in Apr 2024

10/10 Excellent

paul, ann arbor

Stayed 3 nights in Feb 2024

8/10 Good

Misheck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria, Lexington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean, modern, spacious rooms, and the gym is great as well. The staff is amazingly friendly, my flight was delayed multiple times but the hotel always responded and had someone waiting for me at the airport.
Stayed 4 nights in Feb 2024

10/10 Excellent

Aldo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel in nairobi
Stayed 2 nights in Feb 2024

6/10 Okay

Riad

Business traveller
Close to CBD
Stayed 4 nights in Dec 2023