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The Heron By Sarovar Portico India

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Heron By Sarovar Portico India

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, individually furnished
Lobby sitting area
Club Room, 1 Queen Bed | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Jakaya Kikwete Road, Opposite Provincial Police Headquarters, Nairobi, 00100
  • Uhuru Park
    11 min walk
  • Habesha
    1 min walk
  • Capital Centre
    6 min drive
  • Nairobi (WIL-Wilson)
    12 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Flat-screen TV

Junior Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, individually furnished

Premier Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Meridian Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1008)
The price is €71
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Western Plus Meridian Hotel

About this property

The Heron By Sarovar Portico India

Hotel with 3 restaurants, near Nairobi Hospital
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Heron By Sarovar Portico India offers 108 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
During your stay at The Heron By Sarovar Portico India, you'll be within walking distance of Nairobi Hospital. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at BASHASHA, a coffee shop that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by foot from Nairobi Hospital and a 2-minute drive from City Hall
  • Airport shuttle service available for a fee
The Heron By Sarovar Portico India offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the business-friendly The Heron By Sarovar Portico India. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
BASHASHA – This coffee shop specialises in Regional cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
CASBAH – This bar serves lunch and dinner. Happy hour is offered. Open daily.
MDALASINI – This fine-dining restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 1,500 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BASHASHA
  • CASBAH
  • MDALASINI

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heron By Sarovar Portico India

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 1500 per person
  • Airport shuttle fee: KES 25 per person (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: KES 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The Heron By Sarovar Portico India offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heron Portico
Heron Portico Hotel
Heron Portico Hotel Nairobi
Heron Portico Nairobi
Heron Hotel Nairobi

The Heron By Sarovar Portico India Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 291 reviews" "
Rating 8 - Good. 122 out of 291 reviews" "
Rating 6 - Okay. 50 out of 291 reviews" "
Rating 4 - Poor. 14 out of 291 reviews" "
Rating 2 - Terrible. 8 out of 291 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Solomon

Stayed 1 night in Sep 2024

10/10 Excellent

Aynan

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is 10/10, also is good location close to malls , classy restaurants. I would recommend to everyone that visiting to Nairobi .
Stayed 3 nights in Sep 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable and modern but still feels like Africa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfortable with a local appearance - the right balance of traditional Kenya and modern comforts - staff were extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and has a unique quality and ambiance. Very much liked it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, customer service and location
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, as usual
Stayed 2 nights in Jun 2023

10/10 Excellent

Paula

Liked: Staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Mar 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
I wouldn’t recommend this hotel for solo female travellers. On check out, the hotel demanded additional payment, and the men behind the front desk displayed aggressive behaviour. It was dark and very early morning with no one around. They called in extra men and wouldn’t let me leave until I paid them around $400USD. I had already paid the hotel for my stay. It was a scary experience.

10/10 Excellent

Merris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are big and have refrigerators, microwave, tea kettle. We enjoyed our stay. There’s also a pool and gym which we didn’t get to use. Can walk to CBD and arboretum from location
Stayed 2 nights in Jul 2022

8/10 Good

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

6/10 Okay

stephen

Stayed 2 nights in Oct 2021

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities
The staff was very attentive and helpful. Room was spacious
Stayed 4 nights in Nov 2021

4/10 Poor

CONOR

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
OK but not ideal for a good night's sleep
Whilst architecturally some nice touches, hotel did not send transfer for airport pick-up. When called, they said had no record. Not the case though. Most frustrating. Service was slow, albeit staff most friendly. Biggest issue was noise. The rooms are not well soundproofed at all. Very lo Iittle sleep.
Stayed 2 nights in Nov 2021

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff,clean,good food and conveniently located near Nairobi CBD.
Stayed 1 night in Oct 2021

4/10 Poor

Malgorzata

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, poor internet.
Internet was terrible. No hot water. I didn't take a hot shower for 3 days.
Stayed 2 nights in Aug 2021

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
5 Star with 5 stars in reserved......period
Stayed 5 nights in Feb 2021

8/10 Good

Abdi, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service was amazing here. But the internet was really slow in my room and kept disconnecting. The food also takes forever to come to your room and the water completely turned off on my last day here. Other than that it was a very pleasing stay but not exceptional
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2020

6/10 Okay

Ham, Nairobi

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Worn out and old. It takes hours for reception to answer calls
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Not far from airport, Swahili style structure, staff very accommodating
Stayed 1 night in Dec 2019

8/10 Good

JaneM, Toronto, Canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet and quite well cared for. It has 2 restaurants with quite good food. It also has a good gym and nice pool. The beds are comfortable. It is a very good place to stay in Nairobi.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nic hotel in Nairobi
Very nicely located hotel, very helpful staff and reception, good facilities such as gym, sauna, pool, excellent breakfast included. Rooms are clean and cleaned every dayI would go there again. The shower isn't very comfortable/modern but for the price it's a good deal
Stayed 3 nights in Nov 2019

8/10 Good

Orisunmbola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money Right In the Middle Of Nairob
This hotel is good value for money in a good and accessible area of Nairobi. The food could be better - Breakfast is plain and even the ala carte menu wasn't fantastic. The service is just ok but yet again on this stay, their hot water system needs a real overhaul - getting a hot shower is a tall order particularly at 4am.
Stayed 1 night in Nov 2019