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Utalii Hotel

3.0 star property

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Photo gallery for Utalii Hotel

Outdoor pool, pool loungers
Aerial view
Property grounds
Terrace/patio
Standard Double Room | Minibar, desk, free wired Internet, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
Thika Road, Nairobi, Nairobi
  • Thika Road Mall
    ‪11 min walk‬
  • Moi International Sports Centre
    ‪6 min drive‬
  • Garden City Mall
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free wired Internet, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Utalii Hotel

Suburban hotel with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is not available.
Utalii Hotel offers 57 accommodations with minibars and complimentary bottles of water. Digital televisions are provided.

Bathrooms include a bath with a deep soaking bath and bathrobes. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Utalii Spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Utalii Hotel, you'll be within walking distance of Thika Road Mall. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 3-minute drive from Thika Road Mall and 6 minutes from Moi International Sports Centre
  • Airport shuttle service available for a fee
Utalii Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Utalii Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Utalii Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Utalii Hotel Nairobi
Utalii Nairobi
Utalii
Utalii Hotel Hotel
Utalii Hotel Nairobi
Utalii Hotel Hotel Nairobi

Utalii Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into the hotel late due to flight schedule. When we got to the room, we realized the air-condition was not working, and the telephone in the room was not working either. We checked with the reception where it was confirmed the whole facility didnt have working air conditioner. We were promised a stand fan which was never supplied. it was raining on that day so opening of the windows for cooler air was no option. Very disappointed and there was no compensation for the inconvinience.
Stayed 1 night in Feb 2024

2/10 Terrible

Ephantus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property well maintained.
Stayed 10 nights in Dec 2023

6/10 Okay

olusola

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not so great
Staff was great. Carpet was worn down and needs replaced.
Stayed 2 nights in Sep 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service
Needs renovation. It’s been a while since the property was renovated
Stayed 1 night in Sep 2023

8/10 Good

Ruby

Liked: Staff & service, property conditions & facilities
It’s okay
Stayed 28 nights in Jul 2023

8/10 Good

Kaspar

Business traveller
Liked: Cleanliness, staff & service
Hotel may be getting a bit old, but with its very friendly staff it offers good value for money
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
No hot water.
Decent hotel but no hot water and elevator not working. And nothing around in walking distance if you want alternative options for food, etc.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
1) Wrong information by staff..Receptionist had told me I have to pay separately for use of Health Club when the same is complimentary for in house guests. 2)Defective shower room and water leakages on floor. No hot water from shower 3) Spa had no towels--I was told they had all gone for laundry. 4)Though food was good , waiter service in dining room was very poor.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homely accommodation, easy going and prompt staff on demand.
Stayed 2 nights in Apr 2019