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4.8 out of 5

"We were given the wrong room number when we checked in & couldn't get into the room we had been sent to " More

By a verified traveller on Tue 16 Jul 2019

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Superior Room, 2 Single Beds, City View (Superior Twin Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, City View (Superior King Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Multiple View (Executive King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Balcony, Multiple View (Executive Balcony Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony, Multiple View (Balcony Deluxe Twin)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony, Multiple View (Balcony Deluxe King - One King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Villa Rosa Kempinski. During your stay, you're just a quick walk from University of Nairobi. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Villa Rosa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, body scrubs or body wraps at Kempinski The Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by car from Nairobi National Park and 6 minutes from Yaya Centre
  • Local-area shuttle service available for a fee

Villa Rosa Kempinski ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Villa Rosa Kempinski

Everyone (2) Couples (2) Family (1)
5 out of 5

Posted by on 22 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by Roberto Simone

Dear Guest, Thank you for taking the time to share a five out of five rating with us on your recent experience at Villa Rosa Kempinski Nairobi. We look forward to hosting you once again in the coming days. Best Regards Roberto Simone

4 out of 5
We were given the wrong room number when we checked in & couldn't get into the room we had been sent to

Posted by on 16 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Philippe Charraudeau

Dear Guest, Thank you for sharing a recent review and rating on your experience with us. Firstly apologies for the inconvenience caused with regard to incorrect details of your room. I will personally look into the communication gap here between our Front Office team and yourselves. We do hope that you still enjoyed the rest of your stay with us, and we look forward to hosting you once again in the coming days. Best Regards Philippe Charraudeau

5 out of 5
wonderful hotel. excellent staff and onsite restaurants.

Posted by on 10 Jul 2017

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Comment from Hotel Management

17 Jul 2017 by Kees Heuveling, General Manager

Dear Ebookers, Many thanks for your recent review on Expedia. We are very pleased to read that you enjoyed your overall experience at the hotel. We look forward to hosting you on many more occasions. Warm Regards

5 out of 5
Hieno hotelli, hyvä ruoka, jatkuva jousimusiikki soi taustalla- aivan karmeaa

Posted by on 11 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Roberto Simone

Dear Guest, Thank you for the five out of five rating. We have had your review translated by a professional agency. It's a pleasure to read you enjoyed your overall stay with us and appreciated the quality of food. I will share this wonderful feedback with our kitchen team. Look forward to hosting you once again in the coming days. Best Regards Roberto Simone

About the Villa Rosa Kempinski

Location Chiromo Road, Nairobi, 00800

Property Features

Villa Rosa Kempinski offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 8428 square feet (783 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury Villa Rosa Kempinski. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 200 guestrooms or units
  • 10 levels
  • Conference rooms
  • 8428 sq ft of conference space
  • 783 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Villa Rosa Kempinski offers 200 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Sitting area
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Cafe Villa Rosa – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

K Lounge – This bar serves breakfast and light fare. Open daily.

Lucca – This theme restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

88 – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Safari nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Kempinski The Spa has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

  • Number of treatment rooms 9
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Villa Rosa Kempinski

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Service animals not allowed
  • Renewable energy source - solar
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 3500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kempinski Villa
  • Kempinski Villa Rosa
  • Rosa Kempinski
  • Villa Kempinski
  • Villa Rosa Kempinski
  • Villa Rosa Kempinski Hotel
  • Villa Rosa Kempinski Hotel Nairobi
  • Villa Rosa Kempinski Nairobi
  • Villa Rosa Kempinski Hotel
  • Villa Rosa Kempinski Nairobi
  • Villa Rosa Kempinski Hotel Nairobi

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.