Kusatsu Now Resort Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kusatsu Now Resort Hotel

Public bath
Public bath
Indoor pool
Point of interest
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Kusatsu Shirone 750, Kusatsu, Gunma-ken, 377-1711
  • Kusatsu Onsen Ski Resort
    7 min walk
  • Sainokawara Street
    10 min walk
  • Sainokawara Park
    10 min walk

Room options

Twin Room with Tatami Area (Futon Bedding Available)

  • 31 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Standard Twin Bed Room

  • 26.0 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

Similar properties

About this property

Kusatsu Now Resort Hotel

Family-friendly hotel with 4 restaurants and outdoor tennis courts
Along with 4 restaurants, this hotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include outdoor tennis courts, a coffee shop/cafe and a children's pool.
Kusatsu Now Resort Hotel offers 154 accommodations with a safe and complimentary bottles of water. 30-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kusatsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Hot springs and 5 outdoor tennis courts are featured at the hotel. An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 hot springs open between midnight and midnight.
During your stay at Kusatsu Now Resort Hotel, you're just a quick walk from Kusatsu Onsen Ski Resort. Free WiFi in public areas, free self-parking and 4 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include 5 meeting rooms, a gift shop and laundry facilities
  • On-site recreation includes hot springs, 5 outdoor tennis courts and mini golf
  • Within a 15-minute walk of Sainokawara Park and Yubatake
Kusatsu Now Resort Hotel offers its guests hot springs, outdoor tennis courts, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Kusatsu Now Resort Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kusatsu hotel.

Jurin Garden – This buffet restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Jurin Garden

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Spa

  • 2 hot springs
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests that have booked half board rates should check-in by 8 PM.

Renovations and closures

The property will be renovating from 13 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hot springs
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Hot springs access available from midnight to midnight.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kusatsu Now
Kusatsu Now Resort Hotel
Now Resort Hotel
Now Resort Hotel Kusatsu
Kusatsu Now Hotel
Kusatsu Now Onsen Hotel
Kusatsu Now Resort Hotel Hotel
Kusatsu Now Resort Hotel Kusatsu
Kusatsu Now Resort Hotel Hotel Kusatsu

Kusatsu Now Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 146 reviews" "
Rating 8 - Good. 53 out of 146 reviews" "
Rating 6 - Okay. 23 out of 146 reviews" "
Rating 4 - Poor. 5 out of 146 reviews" "
Rating 2 - Terrible. 1 out of 146 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rainer, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. This is for relaxing. The onsen is awesome. Fantastic dinner and breakfast included.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rhoda

Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoke very little Japanese. However the staff, especially Yo-san, tried their best to accommodate us so that we would have a pleasant stay.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is the hotel that you can relax the onsen,the food was great a very spacius restaurant..and the it was so clean
Stayed 1 night in Nov 2020

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Chen Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, it feels recently renovated. Kind staff and good food!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The spread at the buffet table is quality. The onsen is excellent. Thankful for the shiutle service to Bus Terminal and Yubatake.
Stayed 2 nights in Jan 2020

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
Enjoyed our stay. Food while simple is very fresh and delicious. Staff is friendly and helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Satisfaction
Wonderful hotel in a great location. With superb dinner and breakfast. Staffs very accomodating and kind. Piano and singer, nice ambiance while having dinner or at the lounge. Hotel shuttle bus very convenient going to Yubatake souan. Bring swim wear for pool use. Room very tidy. Exellent in every way. Me and family really had a great time. Definitely, we'll be back again. ★★★★★ 
Stayed 1 night in Sep 2019

10/10 Excellent

Waiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby and private Onsens were well maintained. The room has a nice view... but that was it. It was literally falling apart. I went to turn on the lights and the switch pop back into the cupboard. The sheets had blood stains. The toilet was really rusty. The wallpaper was peeling off. The chairs were really dirty. The staff were very nice and has shuttle bus very often to key locations.
Stayed 1 night in Dec 2018

10/10 Excellent

prithivi raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to enjoy holiday
Pretty good place to enjoy 2-3 days. The staffs are very friendly. The onsen setup is the hightlight and looks so natural and enjoyable. It has both indoor and outdoor.

8/10 Good

I-Lun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort
Comfortable, great onsen and good service & food.
Great experience at this hotel, the buffet spread was amazing and delicious. Excellent service everywhere in the hotel. Rooms are a bit dated and worn but still acceptable. The Onsen is Superb ! 2 Outdoor spring water pools, 3 indoor pools with different temperature, Jacuzzi and sauna. The changing area is full of amenities, plenty of free products to try. Shuttle bus service to the main town area is also very convenient. Highly recommended.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Bad check in as the girl has a frown on her face all the time. Toilet in the room has bad smell though asking for a special clean up. Buffer is good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bonnie, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Onsen terrific BUT entire place needs updating
We'd stayed at other Onsen hotels and that's why we chose this hotel. Our hotel room air conditioning wasn't working but a staff member came & tried to repair and it didn't work so he brought us a fan. It worked out well because it cooled off during the night. The bathroom had a mildew odor and the room smelled a bit of smoke but it was tolerable. The onsen is wonderful with the 6 different pools but needs overhauling, new tile as there was much grout missing and the patio window doors going from the inside onsen to the outdoor onsen was dirty. The smorgasbord meal was just "ok" (I'm comparing to the same type of hotels offering same type of meals in other parts of Japan). They have a FANTASTIC staff of people!!!

8/10 Good

Louis, Tsukuba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but needs some renewal
Hotel is lovely, although rooms are dated and on the smaller side. The bathrooms look like they haven't been updated since the 1980s. The bed was very comfortable - although a Japanese room option would have been nice. The buffet dinner was excellent. Onsen (spa) bath was very good, with nice natural water, although the onsen area was a little small. For a Kusatsu resort hotel, where the onsen is the main attraction, I would have expected a bit more.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Great place to stay!

10/10 Excellent

Juha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent onsen- hotel
we had a perfect two-night stay at the Kusatsu Now Resort. First the staff has the best service I have ever experienced even though there was a language barrier. but the staff went beyond everything to keep us happy. Secondly the town of Kusatsu is really beautiful and compact so absolutely worth of visit!
Stayed 2 nights in Apr 2024