This ryokan features a restaurant, a front desk safe and free self-parking. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a reception hall and a vending machine.
Kusatsu Onsen Hotel Resort offers 103 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are indoor hot springs and outdoor hot springs open between 2:00 PM and midnight. The temperature in the hot springs is set to 108°F.
During your stay at Kusatsu Onsen Hotel Resort, you're just a quick walk from Kusatsu Town Onsen Museum. Free WiFi in public areas, free self-parking and a free area shuttle are available.
Free WiFi
Free self-parking
Enjoy local cuisine while dining at レストラン しゃくなげ
Japanese breakfast served daily for a fee
Amenities include a front desk safe, a car charging station and a lift
On-site recreation includes hot springs and ski equipment rentals
11 minutes by foot from Yubatake and a 2-minute drive from Kusatsu Onsen Ski Resort
Free local-area shuttle service
There's a restaurant on site. WiFi is free in public spaces. Kusatsu Onsen Hotel Resort offers its guests hot springs. Kusatsu Onsen Hotel Resort also features a vending machine, shopping on site, and a front desk safe. Free self parking is available.
Smoking is allowed in designated areas at this Kusatsu ryokan.
For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 9:00 AM.
レストラン しゃくなげ – This restaurant specialises in local cuisine and serves breakfast and dinner.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free area shuttle
Area shuttle
Free self parking on site
Food and drink
Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee
A restaurant
Restaurants on site
レストラン しゃくなげ
Things to do
2 indoor/outdoor hot springs
Shopping
Ski equipment rentals
Family friendly
Free area shuttle
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Turndown service
Outdoors
In the mountains
Spa
2 indoor/outdoor hot springs
Hot springs open from 2:00 PM - midnight
Hot springs water temperature - 42 ºC
Indoor hot spring
Indoor mineral hot springs (onsen)
Outdoor hot spring
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Refrigerator
More
Electrical adapters
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 群馬県指令吾保第000941-00000012
We should mention
Hot springs access available from 2:00 PM to midnight.
Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 52 out of 213 reviews" "
10 - Excellent
52
Rating 8 - Good. 86 out of 213 reviews" "
8 - Good
86
Rating 6 - Okay. 49 out of 213 reviews" "
6 - Okay
49
Rating 4 - Poor. 19 out of 213 reviews" "
4 - Poor
19
Rating 2 - Terrible. 7 out of 213 reviews" "
2 - Terrible
7
6.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Peter, San Jose
Travelled with partner
20 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Outdated and very disappointed.
Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet.
Wifi didn’t work in our room, only reached the lobby and first floor.
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice