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The Grand Hotel Nanaimo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Hotel Nanaimo

Exterior
Lunch, dinner and brunch served
Bar (on property)
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    4 min walk
  • Woodgrove Shopping Centre
    4 min drive
  • McDonald's
    4 min walk
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    10 min drive

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Lobby

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On private beach
Breakfast included
Pet-friendly
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4.5 out of 5, Wonderful, (1000)
The price is €109
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Inn On Long Lake

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The Grand Hotel Nanaimo's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 5 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Long Lake and a 4-minute drive from Woodgrove Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel Nanaimo. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Nanaimo hotel is smoke free.

Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Arabic, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 846 reviews" "
Rating 8 - Good. 339 out of 846 reviews" "
Rating 6 - Okay. 114 out of 846 reviews" "
Rating 4 - Poor. 45 out of 846 reviews" "
Rating 2 - Terrible. 22 out of 846 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Davut

Stayed 1 night in Sep 2024

8/10 Good

Jo-Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aminmohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Older and needs upkeep but safe and quiet
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Melvin

Travelled with partner
Enjoyed the decor and fell of the lobby, bar and dining room. Wood and brass added to the period look of the hotel. Beds very comfortable - had a good nights rest with no aches in the morning - always appreciated at age 74. LoL
Stayed 1 night in Sep 2024

10/10 Excellent

Zheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet, beds are comfortable, we got our room upgraded which is a surprise. The elevator door has some issues to close, so we use stairs instead. Not suggest for families with kids, since no yard space to stay or play, and lobby has old displays/decorations everywhere.
Stayed 1 night in Sep 2024

8/10 Good

Elaine, Ste Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like having no info in the room,like options for eating or how to use the TV. I am hard of hearing and any strong accent makes it hard for me to understand what is being said to me. Check-in was therefore difficult. The hotel itself was like a walk in history. Very unique environment. Felt very safe.
Stayed 1 night in Sep 2024

8/10 Good

ronald

Liked: Staff & service
Quick and friendly check in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff were helpful and kind. There’s a beautiful garden out back with figs, grapes, and much more. This place is a special find with wonderful character. I can’t wait to go back!
Stayed 2 nights in Sep 2024

4/10 Poor

German

Liked: Cleanliness
Disliked: Staff & service, amenities
Fire alarm went off around midnight. There was NO staff at all to direct the hotel guest. Hotel guest had to call the local fire department. Hotel guest were standing outside for at least 20 minutes without any information. In the end the fire fighter told me it was a faulty board that triggered the alarm. This Hotel was run down and outdated. The elevator door had a hard time closing. I had to hold the close button to get it to fully close. I would NOT recommend this Hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service
Clean & secure. Quiet over decorated for my taste - simplifying would look more classy.
Stayed 1 night in Aug 2024

10/10 Excellent

Durlabh

Travelled with group
Liked: Cleanliness, amenities
Nice hotel. Actually feels like a hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location. The staff was very friendly and helpful and they had a great lounge to relax in after a busy day. We especially loved the eclectic style the place was decorated in. We will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Stayed 2 nights in Aug 2024

6/10 Okay

Martin, McMinnville

Travelled with group
Desk clerk was not very helpful and barely spoke English.
Stayed 1 night in Aug 2024

10/10 Excellent

Suresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay Great management team and staff Will come back soon Cheers
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk excellent. Very clean and organized, good location.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A little expensive but nice
Stayed 1 night in Aug 2024

4/10 Poor

Grant

Disliked: Staff & service, amenities, property conditions & facilities
Caught the late ferry and needed somewhere to stay last minute and saw that there were deluxe rooms available so i booked one. When I arrived I was behind a line of three groups of guests all checking in. No big deal. When I get to the front of the line the front desk host was a little unfriendly and as I was paying my 200$ deposit he looked down his glasses at me and told me if i smoke in the room i will be charged 200$ which he didnt feel the need to say to any of the other paying guests in front of me. I told him thats fine I dont smoke and proceeded to my room. The main feature that helped me decide on this hotel was the soaker tub because after a long day of travelling and paying 300$ for an 10 hour stay in a hotel, I wanted to relax and enjoy that one amenity. When I got to my room I went straight to the bathroom to start the tub and the bathroom door only opened halfway because it got caught on the tile floor. The tile floor itself was very uneven and cracking, showing signs of either poor finishing or issues in the subfloor below. Once i filled the tub to my utmost dissapointment the jets did not work in the tub. I also requested a late check out when I booked and was informed my check out time was to be 11. As someone who has worked hospitality for years, I was dissapointed in the value I got at this hotel. Maybe other people really like this place but for 300$ a night, I think ill go stay somewhere by the waterfront next time instead. Hopefully this review helps som
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities
Room 20 years out of date floor was so broken up under carpet was like throwing you towel over rocks on the beach and walking on it
Stayed 1 night in Aug 2024