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19 Oct 2016 by Claudie MAUDEUX
Cher Client, Je vous remercie d’avoir pris le temps de nous faire part de vos remarques au sujet de votre séjour dans notre établissement. Vos observations ont été transmises aux services concernés et soyez assuré que nous apporterons tout le soin nécessaire à la résolution de ces désagréments. Dans l’espoir de vous recevoir prochainement, Cordialement, Claudie MAUDEUX, Directrice
19 Oct 2016 by Claudie MAUDEUX
Cher Client, Je vous remercie d’avoir pris le temps de nous faire part de vos remarques au sujet de votre séjour dans notre établissement. Vous me voyez désolée de constater que votre séjour n’a pas été à la hauteur de vos attentes. Les commentaires de nos clients sont toujours considérés comme une opportunité d’améliorer notre service. Au plaisir de vous accueillir de nouveau parmi nous. Respectueusement, Claudie MAUDEUX, Directrice
by Claudie Maudeux, Directrice
Cher Client, Nous vous remercions d’avoir pris le temps de rédiger ce commentaire et sommes enchantés d’apprendre que vous avez apprécié votre séjour au Novotel Nantes Carquefou. Les critiques de nos clients comptent beaucoup pour nous. Votre témoignage est le meilleur des encouragements pour toute l’équipe qui travaille au quotidien afin d’assurer la meilleure qualité de service. C’est avec grand plaisir que nous vous accueillerons de nouveau parmi nous. Claudie Maudeux, Directrice
The following facilities will be closed during January, October, November, December, February and March:
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Novotel Nantes Carquefou. Self parking is free. This 4-star Carquefou hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Nantes Carquefou offers 92 accommodations with a safe and complimentary bottles of water. 92-cm flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Carquefou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
