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Sure Hotel by Best Western Nantes Saint-Herblain

3.0 star property

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Photo gallery for Sure Hotel by Best Western Nantes Saint-Herblain

Exterior
Reception
Exterior
Standard Room, Multiple Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
1 rue des Piliers de la Chauviniere, Saint-Herblain, Loire-atlantique, 44800
  • Atlantis Shopping Centre
    ‪7 min walk‬
  • Zénith de Nantes Métropole
    ‪7 min walk‬
  • Zenith de Nantes
    ‪8 min walk‬
  • Nantes (NTE-Nantes - Atlantique)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Select Comfort beds, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Queen Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Select Comfort beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Select Comfort beds, desk, laptop workspace, iron/ironing board

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Select Comfort beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Sure Hotel by Best Western Nantes Saint-Herblain

Eco-certified hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has 24-hour room service and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/games room and free newspapers are on-site.
Sure Hotel by Best Western Nantes Saint-Herblain offers 50 accommodations with a hairdryer. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Sure Hotel by Best Western Nantes Saint-Herblain, you're just a quick walk from Atlantis Shopping Centre. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, 2 meeting rooms and conference space
  • Within a 10-minute walk of Atlantis Shopping Centre and Zénith de Nantes Métropole
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Nantes Saint-Herblain, you'll find a terrace, an arcade/games room, and multilingual staff. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Sure Hotel by Best Western Nantes Saint-Herblain also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3-star Saint-Herblain hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Free cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 344 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 2 April 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 4 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 5.5 for children
  • Pet fee: EUR 4 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Nantes Saint
Balladins Nantes Saint Herblain
Hôtel Balladins Nantes Saint
Sure By Nantes Saint Herblain
INTER-HÔTEL Nantes Saint Herblain Hotel
INTER-HÔTEL Nantes Hotel
INTER-HÔTEL Nantes Saint Herblain
INTER-HÔTEL Nantes
Hotel Originals Nantes Ouest Saint-Herblain
Hotel Originals Nantes Ouest
Originals Nantes Ouest Saint-Herblain
Originals Nantes Ouest
Sure Hotel by Best Western Nantes Saint-Herblain Hotel
Sure Hotel by Best Western Nantes Saint-Herblain Saint-Herblain

Sure Hotel by Best Western Nantes Saint-Herblain Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 796 reviews
Rating 8 - Good. 381 out of 796 reviews
Rating 6 - Okay. 112 out of 796 reviews
Rating 4 - Poor. 25 out of 796 reviews
Rating 2 - Terrible. 14 out of 796 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service
Staff was very helpful
Stayed 1 night in Sep 2023

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic get what you paid for hotel, ideal for a stopover limited but serviceable breakfast and evening dining options a walkable distance, try the german bar which is the nearest!!
Stayed 1 night in Aug 2023

10/10 Excellent

Neil

Stayed 1 night in Jul 2023

6/10 Okay

Pavel

Disliked: Room comfort
Stayed 1 night in May 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concert at the Zenith Metropole
We were going to the Zenith Metropole in Nantes and this hotel is ideal being just round the corner from it and by the main bus routes around the city if you want to travel into the centre as we did. Staff were great and the room was very quiet. Hotel was clean and well presented. Would definitely use again if we stay in the area.
Stayed 2 nights in Nov 2022

4/10 Poor

kevin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Asked for payment at check in although it had been pre paid. Bar is minimalistic Fire alarm went off at 4.35 in the morning Breakfast was very basic, no plates available.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy due to lack of decency from some guests. Overall was ok. Value for money.
Stayed 1 night in Aug 2020

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Above fair
Much smaller room ....Didn’t look like that picture !
Stayed 1 night in Nov 2019

8/10 Good

moe, Toronto , canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean place , close to big mall and plaza ans public transportation
Stayed 3 nights in Nov 2019

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay here was one of the best on our trip. The front desk attendant was very accommodating, he gave us a room on the first floor looking out on the parking so we could see our motorcycle, we were able to park right outside the window. He also recommended a restaurant within walking distance and offered us the hotel prix fix menu price.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was near the airport and the staff were so helpful and friendly
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean hotel. Check in was quick. Staff is efficient and pleasant. Breakfast could be until 10 rather than 9.30. I would definitely recommend this hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Fran, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop-off on way to Roscoff
Comfortable room, helpful staff, convenient location.
Stayed 1 night in May 2018

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We travel around Europe extensively and stay in so many hotels, so we know what we're looking for so are as comfort, price etc are concerned. The Inter-Hotel ticked all our boxes and we would not hesitate to return there. The staff were friendly and efficient, the room clean and the bed extremely comfortable. The location of the hotel is really good, being close to the main road networks and the largest commercial centre in western Europe. All in all, superb!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Glyn

Liked: Cleanliness, staff & service
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Paul, Wells, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean
Lovely receptionist, friendly and helpful. French, but spoke English for us. Immaculate hotel. Outskirts of city so not pleasant surroundings but a huge shopping mall a short walk away.

6/10 Okay

Bean, UK

Liked: Cleanliness, staff & service, room comfort
OK for a one night stay with dogs
The hotel was easy to find with ample parking. Staff were very friendly and helpful. The room was a little shabby, but adequate, not a lot of space for the two dogs but it was only for one night. There were great dog walks a short distance away and quite a few good restaurants. At the back of the hotel was what looked like a dis-used factory and there was a traveller encampment there, which felt a little uncomfortable but caused us no issue.

8/10 Good

Elena, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only had a short stay but very nice
We only stayed overnight but the hotel was nice and the breakfast (extra fee) was good and well worth it.

6/10 Okay

Verified traveller

Liked: Staff & service
For the price, the hotel was nice. Clean rooms, really helpful and friendly staff. Ideally need a car to stay at this hotel.

10/10 Excellent

Thomas, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient hotel, helpful staff
The staff were very helpful and polite at all times. Thoroughly pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and organised.
Breakfast ran out 30mins before end. No probems apart from this.