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The Originals City, Hôtel Novella Nantes Centre Gare

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Originals City, Hôtel Novella Nantes Centre Gare

Property entrance
Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Reception
Elegance Double room | Bathroom | Shower, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
38 rue Richebourg, Nantes, Loire-atlantique, 44000
  • Château of the Dukes of Brittany
    3 min walk
  • Jardin des Plantes
    4 min walk
  • Beaux-Arts Museum
    5 min walk
  • Nantes (NTE-Nantes - Atlantique)
    24 min drive

Room options

View all photos for Privilege Room

Privilege Room | Desk, blackout curtains, soundproofing, iron/ironing board

Privilege Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elegance Double room

Desk, blackout curtains, soundproofing, iron/ironing board

Elegance Double room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Family Room

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Originals City, Hôtel Novella Nantes Centre Gare

Art Deco hotel in Nantes
Concierge services, free WiFi in public areas and multilingual staff are available at this smoke-free hotel.
The Originals City, Hôtel Novella Nantes Centre Gare offers 40 accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Originals City, Hôtel Novella Nantes Centre Gare, you're just a quick walk from Château of the Dukes of Brittany. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Le Lieu Unique and Château of the Dukes of Brittany
  • Cats and dogs welcome for a fee
As a guest of The Originals City, Hôtel Novella Nantes Centre Gare, you'll find multilingual staff, concierge services, and a lift. Public spaces have free WiFi.

This Art Deco Nantes hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10.90 for adults and from EUR 10.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Alcohol isn't served at The Originals City, Hôtel Novella Nantes Centre Gare.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Surcouf
Hotel Surcouf Nantes
Surcouf Nantes
INTER-HOTEL Surcouf Hotel Nantes
INTER-HOTEL Surcouf Hotel
INTER-HOTEL Surcouf Nantes
INTER-HOTEL Surcouf
INTER-HOTEL Novella Nantes Centre Gare Nantes France Hotel
INTER-HOTEL Novella Gare France Hotel
INTER-HOTEL Novella Nantes Centre Gare Nantes France
INTER-HOTEL Novella Gare France

The Originals City, Hôtel Novella Nantes Centre Gare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 243 reviews" "
Rating 8 - Good. 117 out of 243 reviews" "
Rating 6 - Okay. 39 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 8 out of 243 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Neal, Carramar

Liked: Staff & service
There is no air conditioning the room is quite warm and there is no fan in the room
Stayed 1 night in Jun 2023

8/10 Good

Vincent

Stayed 1 night in Feb 2023

8/10 Good

HERVE

Stayed 1 night in Dec 2022

6/10 Okay

Doreen

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Towels could use refreshing. Only had 1 pillow per person. Could only supply 1 extra pillow when asked.
Stayed 2 nights in Jun 2022

2/10 Terrible

Luís

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2020

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stsy in heart of Nantes
Wonderful receptionists -helpful and professional. Reliabke wifi.My room 209 was receintly renovated and was better thsn expected.I was confused by outside of the building as thete were different name than on myvreservation but as soon as I was in itvturned a verynpkeasant stay.Closevto trainvsration and shittle bus for rhe airport.Recommended.
Stayed 1 night in Mar 2020

8/10 Good

Sandy, Fenelon Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel because it’s walkable to the train station. It was a clean basic room with two twin beds. A Friendly lady at the front desk spoke English very well and was quite helpful. Irish pub right next door was perfect for our arrival at dinner time. For the price you can’t go wrong. - Two Canadians from Fenelon Falls
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean
Well located for the train station. Also very close to the Chateau. Friendly service, though front desk is not 24 hours, and check-in time was strict.
Stayed 1 night in Dec 2019

8/10 Good

Elen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Jason James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money
Clean and convenient. The shower was better than some of the 5 star hotels I’ve stayed in. The room was clean and the bathroom recently renovated. Fantastic power in the shower. Location is perfect for the main train station and airport shuttle. Great value for 2 people.
Stayed 1 night in Sep 2019

10/10 Excellent

Kim, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Staffs were very kind and helpful.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transportation. Oddly, towels not refreshed until asked for.
Stayed 3 nights in Aug 2019

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Don't count on in-roon wifi
Great location. Room was tiny but adauate. Issues were: wifi did not work in the room, breakfast was mediocre considering it was 10Euro per person. Not worth buying breakfady. Shower did not drain and you were ankle deep in dirty water almost instantly.
Stayed 1 night in Jun 2019

8/10 Good

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean cheap friendly comfortable
Really great friendly service at the front desk . Clean and comfortable room.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located, friendly staff, good value
Stayed 7 nights in Oct 2018

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Good fast check in with helpful staff Comfy and a good location
Stayed 2 nights in Sep 2018

6/10 Okay

Richard, Cheshire

Central
Convenient to station, OK price, what more is there to say?
Stayed 1 night in Aug 2017

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room on a side street. Looked into inner courtyard

4/10 Poor

ERIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you paid for
We know it's a budget hotel when we booked so ain't expecting much. The staff was helpful enough. But the cleanliness is really soso. The lobby smelt toilet cleaning product and we found distinct dirt on the carpet in the room.

2/10 Terrible

Mark, Dorset

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vastly over rated
Where to start! Despite good reviews this is one of the worst I've ever stayed at, and I am not particularly fussy. First, reception was closed between noon and 4 which meant amusing myself for nearly 3 hours in Nantes on a Sunday afternoon. No easy feat! Second, there is no parking,despite their claim. Third, the double room was tiny and poorly decorated. Mould in the shower, a broken toilet seat and, unbelievably, an old unzipped red nylon sleeping bag for a duvet!! Handy for the city if you don't mind being in a very seedy area. Not impressed at all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Close to the gare, close to old city, very convenient and ver comfortable.

10/10 Excellent

Tim, West Lafayette, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the price
This hotel is nicely priced, with an excellent location. Short walk from La Cite (where I was attending a conference), a half block from the Chateau and Cathedral, a few blocks from the train station (no need for a taxi), a few blocks from the wonderful city center, and easy walking to the gardens. The rooms are sparse, but clean, the staff is friendly and helpful (make sure to arrive before 11pm for check in as the front desk is closed afterwards). They also provide a decent breakfast for a few euro. The internet is fairly fast, and free. No worries about having items stolen from my room, but they did not have safes in the rooms. Also, the neighborhood seemed fairly safe, and the street is fairly quiet for those sensitive to noise. All around, an excellent choice for a budget traveller who wants a clean, secure room that is within very easy walking distance of most of Nantes' main attractions.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not too bad for the price
This hotel is conveniently located near the train station in Nantes, and we were welcomed by helpful and polite staff. The actual room itself was quite basic, but tidy and comfortable. There was unfortunately a rather funny smell coming from the bathroom which came and went over the two day stay, probably something to do with the plumbing. The area is a little seedy, being close to some, ahem, "adult" shops, but it didn't feel threatening or anything. Very close to the castle as well. I would consider staying here again.

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024