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The Crown Hotel Napier

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Crown Hotel Napier

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board
Front of property
Premium Studio | Beach | On the beach
Bar (on property)
Premium Suite, 2 Bedrooms | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • National Tobacco Company Building
    6 min walk
  • Pandora Pond
    18 min walk
  • Sol Cafe Ahuriri
    1 min walk
  • Napier (NPE-Hawke's Bay)
    10 min drive

Room options

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Premium Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Studio

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board

Heritage Studio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Suite, 2 Bedrooms

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

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About this property

The Crown Hotel Napier

Waterfront hotel with a fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Crown Hotel Napier. During your stay, you're just a quick walk from The Urban Winery. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy a beachfront location while dining at Milk and Honey
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of The Urban Winery and National Tobacco Company Building
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square metres) and includes a conference centre. A fitness centre, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available.

This Art Deco Napier hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Milk and Honey – This beachfront restaurant serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (172 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 604 out of 807 reviews" "
Rating 8 - Good. 169 out of 807 reviews" "
Rating 6 - Okay. 22 out of 807 reviews" "
Rating 4 - Poor. 10 out of 807 reviews" "
Rating 2 - Terrible. 2 out of 807 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff to greet you into hotel. Close walk to restaurants and bars. Well done team.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raewyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not fault them. Great place to stay.
Stayed 3 nights in Jul 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Property conditions & facilities, room comfort
Comfortable room and bed. Large restroom with jacuzzi ( no time to use it)… Quick check in and checkout. Receipt arrived on line next day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Leen, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, some interesting restaurants nearby. Very clean and well designed rooms. Good parking
Stayed 3 nights in Jun 2024

10/10 Excellent

Hope, Edgartown

Liked: Amenities
Can’t say enough about how much I like this property. I booked one night and ended up staying for two. The staff couldn’t have been nicer and more helpful. I had to transfer rooms - I should have booked the room as soon as I walked into it for the second night - and they above and beyond to make it seamless. I moved rooms at 10 am, their check out time, and left for the day to sight see knowing my refrigerated items were safe and so was my luggage. Can’t wait to come back again! PS most rooms come with a mini kitchen. The second had a dishwasher! I am pretty sure I would never get in here during the summer.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean well maintained and spacious, with a balcony to sit outside. Great to have an inhouse restaurant, breakfast in the cafe was brilliant. Well worth an extrar $30 over a sub standard motel....
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeff

Stayed 1 night in May 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and immaculately clean
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
View & excellent housekeeping & helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet area with nice cafes and dining options
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at the Crown again. It’s ideal location, beautiful bathrooms and sunlit rooms make it the ultimate Napier stay for us. Friendly staff also rang to say we had left a wine cooler bag in the room and would they like us to send it back to Wellington for me ? That’s incredible service. When I left my togs in a room a five star hotel in Auckland said they never ring as it would take up too much of their time.
Stayed 2 nights in Apr 2024

6/10 Okay

Mayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean and tidy
Stayed 2 nights in Apr 2024

8/10 Good

Cathy

Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the beach, being able to sit on the terrace watching the waves.
Stayed 2 nights in Mar 2024

8/10 Good

Samrat

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay , good location and staff was helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

BELLUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept nice accommodation for the Expedia price
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
So central to the best part of Napier, Ahuriri. Walking distance to great bars and cafes Staff extremely helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The facility is awesome and very well located. Our only issue was the speed bump on the street outside my window did lead to street noise
Stayed 1 night in Mar 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NZ from SC tour
Great location. Spacious. Great view of Hawkes Bay.
Stayed 2 nights in Mar 2024