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Hotel Art Resort Galleria Umberto

4.0 star property
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Deluxe Double Room, 1 Double or 2 Single Beds, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 12 per person)
Outdoor dining
Exterior detail
City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Galleria Umberto I 83, Naples, NA, 80132
  • Via Toledo
    ‪2 min walk‬
  • Piazza del Plebiscito
    ‪6 min walk‬
  • Molo Beverello Port
    ‪8 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬
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Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Art Resort Galleria Umberto

Baroque hotel with 24-hour front desk and bar/lounge
This hotel features a bar/lounge, a snack bar/deli and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Art Resort Galleria Umberto. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Via Toledo and Galleria Umberto I
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Art Resort Galleria Umberto. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. A complete renovation of Hotel Art Resort Galleria Umberto was completed in January 2020.

Smoking is allowed in designated areas at this 4-star Naples hotel.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Baroque architecture
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Art Resort Galleria Umberto offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1FNMWWVCU

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Hotel Art Resort Galleria Umberto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 393 reviews
Rating 8 - Good. 140 out of 393 reviews
Rating 6 - Okay. 53 out of 393 reviews
Rating 4 - Poor. 14 out of 393 reviews
Rating 2 - Terrible. 23 out of 393 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Elevator issue big deal would not stay again. Very little understanding of English by staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Eva Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel, close to everything. Perfect service with special mention to Margherita, Francesca, Nathasha, Carmen and Tereza.
Stayed 7 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, great location, and excellent staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hanny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, good location
Stayed 3 nights in Mar 2025

8/10 Good

Christoph

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely stunning. Staff was the friendliest people I’ve met.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, beautiful rooms!

The location of the Art Resort Galleria is excellent, right on Via Toledo - a busy shopping area with plenty of sides streets with dining options. We felt very safe, there was always police presence around the area and it is very walkable. It is also right by the port, so access to the ferry over to Sorrento is very convenient. Taxis are also available directly outside the hotel if you need to go anywhere else, and was very quick to the train station. The room itself was very beautiful and well appointed. One thing to be aware of - our shower had a large step up and over the tub to enter, which also meant a large step over the tub and down to the floor to exit. The breakfast was not worth the 12euro, but was convenient for a quick stop. There are plenty of coffee/pastry places (and a McDonalds) directly downstairs. We had difficulty finding the entrance upon arrival, it is not highly visibly marked as it is in the mall, and the lobby is not on the ground floor. Make sure you know where it is. The elevator is also very small and very slow.
Stayed 4 nights in Jan 2025

8/10 Good

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on the 4th floor of a very beautiful and architecturally famous shopping gallery. Staff is friendly and helpful, location is very close to shopping area with about 10-15 min walk to historic center, and 5 min walk to seaside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Dec 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Naples surrounded by great dinning, bar and tourist sites. Busy area but easy walking. Front of office staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy access to all the tourist spots also close to the port for day trips.. and lots of nice restaurants near by too
Stayed 3 nights in Oct 2024

10/10 Excellent

Utpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded. Near metro, nice part of town. View of grand hall from room was amazing. Only complaint is having to pay 10c to ride the lift. We did not have change when we came in for checking in. Fortunately we were able to ride with someone else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plane delayed arrived after mid nite Night staff was SO very helpful. Our stay was very pleasurable.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans la galleria Umberto palais plein de charmer

Belle expérience dans la galleria Umberto, plazza du plebiscite et opéra à 2 pas. Douche à améliorer et lit grinçant Décoration hétéroclite
Stayed 2 nights in Oct 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic view of the Galleria from the window

Loved the location, room was clean, bed was comfortable and location is great for the Spanish quarter. Being in the actual Galleria is such a stunning setting. The hotel sign could be a bit bigger as walked past it a few times as it was Sunday and very business with people. I ended up finding by walking up an alleyway outside the galleria which had some interesting smells going on. However, never had to use that entrance as could see the other gate from the inside. Like a few cities, be prepared for unfortunate homeless people who use the Galleria at night for roof over their heads. They never bothered us and just want a place to sleep and would be gone if you get up late
Stayed 2 nights in Sep 2024

10/10 Excellent

Analia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Galleria Umberto. We were worried that we would have to lug our luggage around for a few hours before check in as we got to Naples at 10 and didn’t have check in until 2:00 PM, but they were great and held our luggage for us while we explored the local area. The staff was great!
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

Naples itself is very run down and chaotic
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricky

Stayed 2 nights in Sep 2024