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Hotel Paradiso, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Paradiso, BW Signature Collection

Seasonal outdoor pool, open 10:30 AM to 7:30 PM, pool loungers
Ballroom
Seasonal outdoor pool, open 10:30 AM to 7:30 PM, pool loungers
View from property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Via Catullo 11, Naples, NA, 80122
  • Lungomare Caracciolo
    ‪16 min walk‬
  • Via Caracciolo e Lungomare di Napoli
    ‪17 min walk‬
  • Port of Mergellina
    ‪17 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

View from room

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View | View from room

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Single Bed, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

View from room

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Comfort Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Paradiso, BW Signature Collection

Beach fun in seasonal outdoor pool, near Stadio Diego Armando Maradona
This smoke-free hotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Hotel Paradiso, BW Signature Collection offers 74 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Paradiso, BW Signature Collection. During your stay, you're just a quick walk from Phlegraean Fields. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Stadio Diego Armando Maradona and 6 minutes from Castel dell'Ovo
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome free of charge
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1206 square feet (112 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Paradiso, BW Signature Collection. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access to the pool is available by reservation only.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Paradiso, BW Signature Collection offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1JS5N7V88

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 10:30 AM to 7:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Paradiso BW Signature Collection Best Western Naples
Best Western Hotel Paradiso Naples
Best Western Paradiso
Best Western Paradiso Naples
Hotel Paradiso BW Signature Collection Best Western
Paradiso BW Signature Collection Best Western Naples
Paradiso BW Signature Collection Best Western
Best Western Hotel Paradiso
Hotel Paradiso BW Signature Collection by Best Western
Hotel Paradiso BW Signature Collection
Hotel Paradiso, BW Signature Collection Hotel
Hotel Paradiso, BW Signature Collection Naples
Hotel Paradiso, BW Signature Collection Hotel Naples
Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 234 out of 518 reviews
Rating 8 - Good. 180 out of 518 reviews
Rating 6 - Okay. 56 out of 518 reviews
Rating 4 - Poor. 31 out of 518 reviews
Rating 2 - Terrible. 17 out of 518 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times and will likely return again, but our particular room had the tiniest awkward bathroom, and wasn't serviced properly - no restocking of fridge, glasses, cups, tissue, towels, etc. The breakfast, dining room, and bar staff were excellent. The front desk staff, not so much, sadly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST
Stayed 1 night in Nov 2024

8/10 Good

Zahra

Liked: Amenities, property conditions & facilities
Pros: The scenery is stunning, and the staff was exceptionally helpful and friendly. Cons: The rooms are quite small and situated too close to the adjacent building, which made us feel uncomfortable about opening the drapes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer Chapman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Outdoor lounge area with a wonderful view of the Bay, Mt. Vesuvius, and Naples. Staff is attentive and helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean accommodation. Close to a popular pizza restaurant in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at BW Paradiso, and unfortunately, the experience was very disappointing. The hotel is extremely rundown, with dust everywhere and outdated decor that feels neglected. The furniture was dirty, and the linens were old and frayed, making the room feel uncomfortable and unclean. The restaurant staff was far from friendly, adding to the unpleasant atmosphere. To make matters worse, the walls are paper-thin, so you can hear every noise from neighboring rooms, making it difficult to relax or get a good night's sleep. Overall, the entire experience was terrible. I would not recommend staying here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to Paradise
I recently stayed at this hotel, and it was a horrible experience from start to finish. While the front desk staff was friendly and helpful, everything else was disappointing. The beds were uncomfortable, and to make things worse, I woke up with bites on my legs—probably from bedbugs. The sheets had stains, which is completely unacceptable. The towels were no better—old, frayed, and stained. It’s shocking that a hotel would even think this is acceptable for their guests. The hotel is far from the center, making it inconvenient, and the pool has restricted hours, so you can’t use it whenever you want. On top of that, you have to make an appointment just to use the pool. The restaurant experience was just as bad. The staff was incredibly rude, particularly the older gentleman with gray hair, who seemed to be the manager. The posted restaurant hours were also misleading—they closed earlier than advertised, which was frustrating and confusing for guests. Overall, this was one of the worst hotel stays I’ve ever had. I strongly recommend staying elsewhere—there are far better options available.
Stayed 2 nights in Sep 2024

10/10 Excellent

faisal

Stayed 6 nights in Aug 2024

8/10 Good

Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Abel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Molly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely not representative of the pictures . In the midfle of nowhere and not convenient It was old snd dingy
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!!!
Stayed 4 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
This hotel is very cute and has an incredible view. Unfortunately, its situation on top of the hill meant it was far from the rest of the city, which made it difficult to walk places. Our room itself was small but had a balcony with a nice view. The hotel restaurant was pretty good (though I would not recommend the tuna tartar). The main thing that bothered me about our stay was the shower. Everything else about the room was very clean, but there was visible mold growing between the tiles and along the lower edge of the shower door. Aside from that, we had a pleasant stay. The front desk staff was friendly and helpful. I just don’t think I’d stay here again if I was to return to Naples.
Stayed 2 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Nikta

Liked: Cleanliness
There is not really anything near by. It has a spectacular view but the staff are very cold and not that helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

kirsti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and the staff are all terrific. Great breakfasts and coffees. This was the 2nd time we have stayed here and can't wait to go back again
Stayed 7 nights in Jul 2024

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beware of the pool size… breakfast had very limited options.
Stayed 10 nights in Jul 2024