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LHP Napoli Palace & spa

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for LHP Napoli Palace & spa

Junior Room, 1 Bedroom, Hot Tub, Tower | Premium bedding, memory-foam beds, minibar, in-room safe
Rooftop terrace
Building design
Handrails in stairways
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
Viale di Augusto 74, Naples, NA, 80125
  • Stadio Diego Armando Maradona
    7 min walk
  • Pizzaioli Veraci
    1 min walk
  • Augusto Station
    1 min walk
  • Naples (NAP-Naples Intl.)
    66 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 Bedroom, Hot Tub, Tower

Junior Room, 1 Bedroom, Hot Tub, Tower | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Room, 1 Bedroom, Hot Tub, Tower

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View | Living room | Flat-screen TV

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, Hot Tub

Classic Suite, Hot Tub | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Suite, Hot Tub

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

LHP Napoli Palace & spa

Luxury hotel connected to a railway/underground station in Fuorigrotta with a full-service spa
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site.
LHP Napoli Palace & spa offers 58 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, slippers, designer toiletries and bidets.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club, a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at LHP Napoli Palace & spa. During your stay, you'll be connected to a railway/underground station and just a quick walk from Phlegraean Fields. Free WiFi in public areas, 2 bars and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Ristorante Francy
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • 6 minutes by car from Castel dell'Ovo and 6 minutes from Molo Beverello Port
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
LHP Napoli Palace & spa offers its guests a full-service spa, a 24-hour health club, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury LHP Napoli Palace & spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of LHP Napoli Palace & spa was completed in June 2022.

This 5-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Ristorante Francy – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 30 per day)
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ristorante Francy

Things to do

  • 24-hour health club
  • Designer stores
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 November to 3 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
  • Spa fee: EUR 35 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 April and close on 14 October.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples

LHP Napoli Palace & spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 52 reviews" "
Rating 8 - Good. 12 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hendy

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

6/10 Okay

Sophia

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Need to find more consciences cleaners
My friend and I booked online two days before our stay as we were traveling to many cities, moving along as we wanted to. We got a very good rate, but I do not consider this at five star sale as it was not clean in the common areas and especially in the rooms, it was obvious that the cleaner did not spend much time in the room as my companion shaved The night before and the shavings were all over the toilet area. There is really nothing good. I could say about this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good train and bus links to central Napoli and the airport. Waking distance to Napoli’s football stadium.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Stayed 1 night in May 2024

8/10 Good

MODUPEOLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff were awesome. Upgraded to a suite. The power shower is definitely a plus. On the downside was the noise on our last night ( party goers and perhaps garbage truck collection?????) it was impossible to sleep.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would come back.
Very nice hotel. Staff was also very professional. Gym was also very nice! And breakfast was top-notch. Hotel is also walking distance to many food options. Would definitely come back here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carola, Herndon

Stayed 1 night in Nov 2023

2/10 Terrible

NARESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was amazing, the quality of the sheets could a bit better!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and classy
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice with a nice restaurant next door. The spa is 5* well worth a visit
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool it's not the one in the picture,everything else amazing.
Stayed 11 nights in Sep 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ioannis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and near a subway station It’s just not in a nice area of the town
Stayed 3 nights in Aug 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good for price
Stayed 1 night in Aug 2023

2/10 Terrible

Johnathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star hotel. 3 start at most. Rude reception
Stayed 1 night in Aug 2023

8/10 Good

owain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Stayed 3 nights in May 2023

10/10 Excellent

Tamara, Huntingdon valley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me and my husband property was very convenient because we wanted to be close to the stadium. If you’re not there for a game than its better to get hotel near the sea. stuff was very nice. Hotel is brand new and everything is high tech)) room service was done everyday. Rooms are really soundproof. We loved staying there.
Stayed 4 nights in May 2023

6/10 Okay

Rob

Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Trist personal
Tråkig och ointresserad personal. Varför jobbar man med service om man inte ens kan hälsa när en gäst kommer? Frukosten var okej, och rummet vi fick var fräscht och nyrenoverat. Läget var okej om man har bil, och metron ligger i närheten.
Stayed 2 nights in Aug 2024