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Palazzo Firenze

4.0 star property
VIP Access

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Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Poolside bar
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
16 Via Firenze, Naples, NA, 80134
  • Molo Beverello Port
    ‪4 min drive‬
  • Via Toledo
    ‪4 min drive‬
  • Port of Naples
    ‪5 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪59 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNA HOTELS Napoli

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is €186
for 1 room
includes taxes & fees
26 Mar - 27 Mar
UNA HOTELS Napoli

About this property

Palazzo Firenze

Hotel with free breakfast, a short walk to Spaccanapoli
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The free breakfast at Palazzo Firenze gets high marks from our customers. During your stay, you're just a quick walk from Spaccanapoli. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Palazzo Firenze
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • 8 minutes by foot from Spaccanapoli and a 4-minute drive from Molo Beverello Port
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Palazzo Firenze.

This 4-star Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Palazzo Firenze – This restaurant specialises in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049C2WYLNFBCC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Palazzo Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 226 out of 421 reviews
Rating 8 - Good. 133 out of 421 reviews
Rating 6 - Okay. 38 out of 421 reviews
Rating 4 - Poor. 12 out of 421 reviews
Rating 2 - Terrible. 12 out of 421 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So go to location is great very close to the station and very close to everything you need. The problem is neighborhood a little rough, but never had an issue with anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2024

4/10 Poor

David, Woodstock

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Within a 8 minutes of train station. Internet connection was problematic…had to go to the bar or stand in hallway by the elevator for a connection. One staff said they are working at fixing it, while others didn’t know of problem. Nice breakfast buffet. Few restaurants in area. Comfort was okay though pillows were underwhelming. Wouldn’t book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a terrible area
Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower area needs to be sealed because the water flooded in the room. Staff at the hotel very professional, welcoming, excellent staff.
Stayed 1 night in Oct 2024

8/10 Good

Lars

Stayed 4 nights in Oct 2024

4/10 Poor

Jacquelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom and Tub was fabulous.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 9 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 2 ladies traveling together. The area did not feel safe.
Stayed 1 night in Oct 2024

10/10 Excellent

sylvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new hotel 3 blocks from the train station. Superb staff/service. Good breakfast. Incredible shower!!! Highly recommended! 10/10!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Marina

Stayed 1 night in Oct 2024

8/10 Good

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except internet signal did not reach our room 205
Stayed 1 night in Oct 2024

10/10 Excellent

Chifeng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great surrounding weren’t.
Stayed 3 nights in Sep 2024

10/10 Excellent

Warner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hitel. It was completely updated and very comfortable. It was close to the train station and only a few blocks to the center walking. Nice coffee shops nearby. Staff were very helpful. We fwlt lucky ckoosing it. It was only 22 E via cab to airport as well. Thank you.
Stayed 1 night in Sep 2024

8/10 Good

Irma Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jege
El hotel es excelente, muy limpio, desayuno muy bien, vasto y de buen sabor. Lo mejor son los pastelitos. El problema que vemos es que está en un área de mucho migrante y pudiera pensarse que es insegura. No tuvimos Ningún rbña
Stayed 4 nights in Sep 2024

10/10 Excellent

Maitri

Travelled with group
Liked: Amenities, property conditions & facilities
The property is a welcome respite from the noise and dirt in the areas. As soon as you walk through the doors, you felt safe, comfortable and can relax. The staff was amazing and so helpful, the room was great, very comfortable and had high end room amenities which was a lovely surprise. The restaurant on the 5th floor and breakfast was very pretty and well stocked with food and drinks. A gem of a hotel in a tough area!
Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. No complaints.
Stayed 2 nights in Sep 2024