8/10 Hyvä
Anri
17.5.2024
Huonoa: Siisteys ja henkilökunta ja palvelu
Nice room, but a bit shabby
Checking in was a bit strange experience, we didn't get any directions beforehand and our calls / SMS weren't answered. Luckily the building doorman had the keys and he gave instructions. The room was spacious (3 person room), stylish looking, but a bit worn out. The walls looked dirty, all the surfaces (and light switches) were sticky and dusty. But floors and sheets were clean, so despite of looking shabby it was ok. We didn't see any other personnel during our 2 nights visit than the cleaning lady, would have appreciated that there would have been someone in the reception at least few hours per day. Location was good, a bit loud as you can expect in the very heart of Naples. Walls were thin but other guests were quiet, so we didn't have any bad experience. A bit improvement of the service and cleaning level and I would recommend this hotel.
Anri
Yöpyi 2 yötä toukokuussa 2024