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Sleep Inn Franklin - Cool Springs

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Lobby
Exterior
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
4201 Franklin Common Ct, Franklin, TN, 37067
  • The Factory
    ‪6 min drive‬
  • CoolSprings Galleria
    ‪6 min drive‬
  • Carnton Plantation
    ‪10 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.0 out of 5, (1001)
The price is €73
for 1 room
includes taxes & fees
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About this property

Sleep Inn Franklin - Cool Springs

Pet-friendly hotel connected to a shopping centre in Franklin with free breakfast
Along with coffee/tea in a common area, this hotel has a meeting room and a 24-hour front desk. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include free newspapers.
Sleep Inn Franklin - Cool Springs offers 50 accommodations with free newspapers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Sleep Inn Franklin - Cool Springs, you're connected to a shopping centre and just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a meeting room and a lift
  • Steps from SOAR Adventure Tower and 11 minutes on foot from Saint Thomas Medical Partners
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. Sleep Inn Franklin - Cool Springs also features coffee/tea in common area, complimentary newspapers in the lobby, and a lift. Self parking is free.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served a free breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

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Sleep Inn Franklin - Cool Springs Reviews

Reviews

6.2
Rating 10 - Excellent. 135 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 265 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 156 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Arthur E.

Stayed 2 nights in Dec 2022

4/10 Poor

larry

Business traveller
Disliked: Cleanliness, property conditions & facilities

Beware

Hotel under construction filthy elevator, room with broken furniture light switches that didn't work, hot water did not last long.Could not get receipt at the end of stay breakfast food ran out and had nothing to eat.Never again
Stayed 2 nights in Dec 2022

4/10 Poor

Alan, Memphis

Disliked: Cleanliness, amenities, property conditions & facilities
Shower faucet dribbled constantly. The shower handle came off. There's mold or something black on the shower ceiling. Sheets in one of the beds weren't clean, and I don't know what it was but the big red spot on the comforter didn't look sanitary.
Stayed 1 night in Oct 2022

8/10 Good

Marc

Clean and decent enough, but clearly older hotel with some obvious repairs needed. (For instance, the electrical outlet in my room was extremely loose in its wall socket and felt potentially unsafe. How hard would it be to fix that?)
Stayed 1 night in Sep 2022

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
It was a comfortable bed after 12 hours of driving
Stayed 1 night in Jul 2022

8/10 Good

Connie

Stayed 1 night in Jul 2022

2/10 Terrible

ART

Travelled with family
Disliked: Staff & service
I reserved a double handicapped room, was charged for it but I was told on arrival they did not have a room for me, and would refund the charges. As of yet I have not received a refund.
Stayed 1 night in Jul 2022

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort
It was fine
Stayed 1 night in Jul 2022

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and run down! RUN

This stay was awful from the beginning! The smell was nauseating. Musty, smoke filled. My five year old said the pillows smelled like- "old man" straight from the mouth of babes! Dirty needs an update. Not even sure if the bedding was changed. Found hairs in bed and tub hoping they were from housekeeping and not the previous guest. Slept in my clothes. Carpet had wrinkles and needed to be stretched, definately a trip hazard for elderly or handicapped. Walls had black mold on them. Breakfast was toast and cereal. You were lucky if you were there when they put out the 2 yougurts at a time in a kitchen bowl with ice! Worst stay ever.
Stayed 2 nights in Jul 2022

6/10 Okay

Mukesh

Travelled with family
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Stay at your own risk

This place was the PITS!!! Will never stay here again. The room was damp. No coffee maker in room and breakfast area was closed at 10:00 am not to open until 6:00 am the next day. Decor of room was 70ish. Don’t bring children because the pool is not in operation. Domino pizza will not deliver to this hotel. That should tell you something. The odor at the elevator smelled of weed.
Stayed 3 nights in Jul 2022

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible is all I can say.I have stayed in the same area where this is located,and this is by far the worst of the other hotels in the area. Dirty and very out dated.
Stayed 1 night in Jun 2022

2/10 Terrible

NANCY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude over charged me absolutely disgusting rooms. The fridge in our rm was broken and had mold in it. The pool they say they have looks like it hasn't been open in years. I wouldn't recommend this place
Stayed 3 nights in Jun 2022

2/10 Terrible

Karen

Stayed 1 night in Jun 2022

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Un lugar muy sucio no me vuelvo a quedar ahí!
Stayed 2 nights in Jun 2022

8/10 Good

Angela

Stayed 6 nights in Jun 2022

4/10 Poor

Brad

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting! Stains, worn out furniture. Terrible.
Stayed 1 night in Jun 2022

2/10 Terrible

Zsak

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy, moldy and run down. The doors were broken and torn, patched with card board pieces, the carpet stained multi colors and tub black. The smell was disgusting and rotten. I walked out and went elsewhere. Do not go
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

Mary

Travelled with family
Disliked: Property conditions & facilities
The hallway smelled horrible and there was a recliner in the room that should have been in the dumpster.
Stayed 1 night in Jun 2022

2/10 Terrible

Sophie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible management that was rude when I asked for a refund due to the smoke smell… mold and broken amenities in room.
Stayed 1 night in May 2022

6/10 Okay

Cindy

Stayed 1 night in May 2022

2/10 Terrible

joan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The chair was peeling. The hallway reeked of tobacco smell. No receipt & no e-mail w/ receipt.
Stayed 1 night in May 2022

2/10 Terrible

Waldemar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad
Stayed 1 night in May 2022