Best Western Franklin Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillow-top beds, in-room safe, individually furnished, desk
Outdoor pool
Exterior
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • SOAR Adventure Tower
    ‪15 min walk‬
  • Franklin Theatre
    ‪4 min drive‬
  • Aspen Grove Park
    ‪5 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(90 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(127 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Franklin Inn

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Franklin Inn offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Franklin Inn gets high marks from our customers. During your stay, you'll be within walking distance of Saint Thomas Medical Partners. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 11 minutes on foot from Saint Thomas Medical Partners and a 2-minute drive from SOAR Adventure Tower
Best Western Franklin Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1102 reviews" "
Rating 8 - Good. 322 out of 1102 reviews" "
Rating 6 - Okay. 119 out of 1102 reviews" "
Rating 4 - Poor. 47 out of 1102 reviews" "
Rating 2 - Terrible. 35 out of 1102 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Donna

Travelled with partner
Eduardo’s breakfast was very good! Lots of choices and he made sure nothing ran out.
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Stayed 1 night in Oct 2024

10/10 Excellent

Melodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and easy
Very comfortable beds, lots of everything in easy walking distance. I like that you can choose whether to have room cleaning or not on a daily basis.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel good price with great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
.
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Older hotel setup but super clean and bedding was new and wonderful! No elevator to the second story so be aware
Stayed 1 night in Oct 2024

2/10 Terrible

Sommer

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
It looked nice
Stayed 1 night in Oct 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff. Our room was very comfortable and an easy drive to Pilgrimage Music Festival 🎶
Stayed 1 night in Sep 2024

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

kassidy

Liked: Staff & service, property conditions & facilities, room comfort
Fine, but could improve
Overall, I enjoyed my stay here. The room itself was comfortable, and I enjoyed the location being so close to a grocery store. I did not like that the staff ignored the “privacy” sign on my door. They went in anyways to clean, but that negates the purpose of having the sign at all. There were also random bugs in the room. Not bedbugs, but random little guys spread throughout. Gnats, a bug in the shower, a fly, and a bug above the window.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Brooke

Stayed 1 night in Sep 2024

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelt musty as soon as entered it, and the smell only got worse over the evening. It was so bad that it made me feel sick and kept me up overnight. The room and bathroom were also very small and cramped, and (quite obviously) with minimal ventilation. I would absolutely not stay here again, and if we’d been booked to stay more than one night I’m certain we would have checked out early due to the state of the room.
Stayed 1 night in Sep 2024

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was just what we needed- convenient location, decent rooms and bathrooms. The price was right. Note there are no elevators. The beds and pillows were less than comfortable but adequate. Would stay here again
Stayed 3 nights in Sep 2024

6/10 Okay

Matrona

Travelled with family
Liked: Staff & service
The breakfast was wonderful. The staff was amazing. You need to replace ALL your towels!! Also, if we booked a room for 4 why did we only have 3 towels, 1 wash cloth and 1 hand towel. I had to keep requesting for towels over my 2 night stay. I did not realize I needed to request a room refresh until I found the room not made up on my second day - I thought that was automatic. Also, my extra towels were removed and replaced with 3...
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura, Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, right off the highway. Close to many places. Friendly and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Travelled with group
Room was quite breakfast was hot good selection hours for breakfast could be better.
Stayed 5 nights in Sep 2024

6/10 Okay

Lyn

Travelled with group
It is an older property. Staff english is just ok. Attention to detail not well done. Room was older with stains. Air was noisy and ran all night. We were told Micro and Refrig, we had no micro and the reftig didn't work...just made noise and no way to unplug. Parking lot was full of construction crews and sassy at night when we came back. Breakfast was ok, but not up to the usual expected from BW. Will be finding a new place in the area when we return.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but efficient, and very clean. If you like a firm bed, this is the place for you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Sep 2024

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024