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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Premium bedding, down duvets, pillow-top beds, individually decorated
Premium bedding, down duvets, pillow-top beds, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
7120 South Springs Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min walk‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillow-top beds, in-room safe, individually furnished, desk

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About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites Nashville Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the pool
  • Just a 4-minute walk from CoolSprings Galleria and 6 minutes by car from The Factory
Comfort Inn & Suites Nashville Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Nashville Franklin Cool Springs. Self parking is free. A complete renovation of Comfort Inn & Suites Nashville Franklin Cool Springs was completed in September 2019.

This Franklin hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Missy

Liked: Cleanliness, property conditions & facilities
I don’t think the front desk agent even said hello to me. Other than that, the stay was fine.
Stayed 1 night in Jan 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

Wow! Room was unbelievable for such an affordable rate!!! We walked into a living room with tv, desk, large couch. Down a hallway with closet and bathroom on the right. Separate room was bedroom in the back with another tv and closet. Mark was helpful and friendly at the front desk!!!
Stayed 1 night in Jan 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Glen, Mobile

Travelled with partner
Nice Hotel
Stayed 2 nights in Jan 2025

6/10 Okay

J. Major

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine stay

My stay was fine and the staff was nice, my complaint is the walls were so thin I could hear entire conversations with the neighboring room, plus a lot of street noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Janos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Our room was welcoming after a long, difficult day of travel. It was clean and comfortable. The breakfast was excellent. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

irineo

Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Stayed 1 night in Jan 2025

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were not washed from previous guest stain all over carpet and curtains. Dirty towels still left in room when it was supposed to be clean
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, fast and friendly check-in.
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not clean and beds were just remade and not changed from the previous people. There were stains and stuff all over the beds and hair.
Stayed 1 night in Dec 2024

10/10 Excellent

Melika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Staff were kind and friendly, room was clean, parking was free. Breakfast was good but could be better.
Stayed 1 night in Dec 2024