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Comfort Suites At Rivergate Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites At Rivergate Mall

Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Interior entrance
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    17 min walk
  • Nashville National Cemetery
    7 min drive
  • Old Hickory Lake
    14 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Goodlettsville, TN
Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1003)
The price is €102
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, Goodlettsville, TN

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites At Rivergate Mall. During your stay, you'll be within walking distance of Rivergate Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery
Comfort Suites At Rivergate Mall offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Suites At Rivergate Mall. Free self parking is available.

This Goodlettsville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 701 reviews" "
Rating 8 - Good. 206 out of 701 reviews" "
Rating 6 - Okay. 124 out of 701 reviews" "
Rating 4 - Poor. 72 out of 701 reviews" "
Rating 2 - Terrible. 75 out of 701 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. We found blood on the floor, stains in the bed, holes in the sheets, mold in the bathroom. When we complained we were told to contact Orbitz. Orbitz filed a claim for refund which was denied because we “didn’t tell hotel” which was a blatant lie. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 2 nights in Jul 2024

2/10 Terrible

Chester

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Naomi, SPRING

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

kosal

Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Genesis, York

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms twice cause the rooms were unclean and have a horrible stench. Then was told I couldn’t receive a discount or any credit for the inconvenience. The service was also poor. I would not be staying there anymore.
Stayed 2 nights in Jul 2024

8/10 Good

shanae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights here at this hotel my room suite was clean had all the amenities everything worked. I had no issue. I heard a little bit of noise but that’s normal. Other than that. I got a good nights. Sleep Staff was really nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terrence

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

4/10 Poor

Janice

Travelled with family
Disliked: Property conditions & facilities
This is an older property. It’s not well maintained beyond the lobby. Plus, the cost was way too much for what we got($132.00)
Stayed 1 night in Jun 2024

4/10 Poor

Milly, Charleston

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was tidy but smelled like smoke (non smoking room). The bed cover and sheets were stained and the mattress was stained as well. The carpet felt sticky to the bare feet. The staff was great, very polite. I did not complain since we were only staying for one night (I probably should have).
Stayed 1 night in Jun 2024

6/10 Okay

Melanie

Travelled with family
Disliked: Property conditions & facilities
Go elsewhere if you can
Room was dated, evidence of water damage on ceiling. Bed sheets were dirty, with hairs present. Bed was somewhat comfortable, but as I have a bad back I slept in a zero g recliner that carry on trips as most hotels do not have beds that support my back. Bathroom, was somewhat clean pubic hair was in a couple of towels and the tub was slightly dirty. Adjacent room were other family members stayed was about the same except they had the added of excitement of killing a cockroach as soon as they walked in. No other local insects were found. Also, the pool was closed and we were looking forward to a swim after a long day of traveling, and was closed for the duration of our stay. Apparently, the door lock was broken creating a safety hazard, but there is no telling how long it had been closed. It would have been nice for that info to be posted on their website before we booked. As we probably would have went elsewhere. Also, the gym was exceptionally dirt and dated. Overall the experience was 2 stars, the desk people were somewhat helpful but couldn’t help with any kind of discount for all of the issues without a manager present, we are supposed to be contacted today by the manager so we’ll see.
Stayed 2 nights in Jun 2024

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Grace

Travelled with family
Disliked: Property conditions & facilities
Best part were the comfy beds. Worse part was cold breakfast. Pool was closed.
Stayed 2 nights in Jun 2024

4/10 Poor

Matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire property smells of must, mold, and old smoke being covered up by air fresheners. Couch in room was covered in dog hair. Pull out couch matress was absoulutley nasty. Our feet were black after 5 minutes in the room.
Stayed 2 nights in Jun 2024

4/10 Poor

Brad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid, if possible.
The staff was friendly, but the condition of the hotel was poor. There was a musty smell, the room smelled smoky, even though the building was supposedly smoke free, the sheets were yellowed, and the floors were stained.
Stayed 1 night in Jun 2024

6/10 Okay

Trameika

Travelled with family
Liked: Staff & service, amenities
The hotel was nice and was not too far from the apartment my daughter was moving into for school. All of the members of the staff were extremely nice and breakfast was really good. I gave the rating I did because the first room we were given, did not have a shower curtain, but it shows that they are cleaning and washing behind each guest. I was switched to the room across the hall which did have one. The stay was pleasant and would possible stay here again. Thanks all.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 5 nights in Mar 2024

8/10 Good

Melba

Travelled with family
Liked: Staff & service, amenities
They had an indoor pool which was good.
Stayed 3 nights in Jun 2024

6/10 Okay

Eric

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Area outside not great
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown and not cleaned thoroughly. First room had coffee(?) stain on side of bed sheets. Requested to be moved to another room and the bed had the same thing plus some pieces of garbage on the floor and trashbin by desk had not been emptied. Carpets need to be changed out and lots of chips/holes in the walls young woman at front desk was very nice. .
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024