Franklin Marriott Cool Springs

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Franklin Marriott Cool Springs

Lobby
Lobby
Executive lounge
Lounge
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Laundry
  • Bar
  • Gym

Explore the area

Map
700 Cool Springs Blvd, Franklin, TN, 37067
  • CoolSprings Galleria
    3 min drive
  • Jersey Mike's Subs
    9 min walk
  • Nashville Bus Station
    16 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    21 min drive

Room options

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Franklin Marriott Cool Springs

Suburban hotel with 2 restaurants and free local area shuttle
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Franklin Marriott Cool Springs. During your stay, you'll be within walking distance of CoolSprings Galleria. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Stave Regional Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Free local-area shuttle service
Franklin Marriott Cool Springs offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Franklin Marriott Cool Springs. A free area shuttle within 3 miles is available. Self parking is free.

This 3.5-star Franklin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Stave Regional Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Coffee Etc. – This coffee shop serves breakfast and lunch. Open daily.
Stirrup Cup Lounge – This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Coffee Etc.
  • Stave Regional Kitchen
  • Stirrup Cup Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 29,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
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Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
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Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 437 reviews" "
Rating 8 - Good. 104 out of 437 reviews" "
Rating 6 - Okay. 52 out of 437 reviews" "
Rating 4 - Poor. 22 out of 437 reviews" "
Rating 2 - Terrible. 13 out of 437 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina, Birminghahm

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable beds and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at!
Stayed 1 night in Aug 2024

8/10 Good

Manish

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Wonderful conference facility. Rooms were quiet mostly, except walls were a little thin.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fast and easy check in. Fair price. Good accommodations. Convient location
Stayed 1 night in Jul 2024

8/10 Good

David R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable, we had a fathom toilet. It went off a lot on its own. Hallways were like being in the Arctics. Carpeting in hallways had waves, could easily trip up. Airvents in the hallways were nasty, clogged with dirt. Breakfasts were great, good selections.
Stayed 2 nights in Jun 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy for quick trip
The hotel was very comfy and efficient for our stay.
Stayed 1 night in Jun 2024

6/10 Okay

Ford

Liked: Staff & service
Disliked: Cleanliness
Only read I stayed was for a convention. I would not stay here on MY DIME.
Stayed 1 night in Jun 2024

4/10 Poor

Ford

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not stay here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be staying at this hotel again. Very nice and roomy.
Stayed 2 nights in Jun 2024

8/10 Good

Victoria

Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel in need of TLC and updating
The hotel looks nice when you walk in. But the room could have used some updating. The toilet, which ran off and on all the time, is definitely made for shorter people. I basically had to fall onto it. The sheets were scratchy. And the room was hot at night even though I turned the thermostat way down. When I realized the refrigerator wasn't cold, I had turned it up to make it colder and then I realized it wasn't plugged in hours after I put my food in there. The sink made a very loud high pitched sound when it was turned it on. But, the shower was great. The hotel was nice. The staff was nice. Also, the courtyard is a little depressing. So much could be done with that area.
Stayed 3 nights in May 2024

10/10 Excellent

Marco

Stayed 2 nights in May 2024

10/10 Excellent

Shalahn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alisa, Murfreesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, pricey though, even after military, senior or corporate discounts.
Stayed 1 night in Apr 2024

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff were exceptionally nice. Our stay was enjoyable. We only wish the beds were queen sized rather than double.
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Marriott for a conference that was held there. The hotel and room was very clean, had everything we needed. Every staff member that we had contact with were very friendly and helpful. The breakfast buffet and drinks at The Stave (the hotel restaurant) were great and very reasonably priced. I would highly recommend staying when in the area!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cristina, Santa Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff went above and beyond. Great customer service.
Stayed 1 night in Feb 2024