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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Exterior
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking) | Private kitchen | Coffee/tea maker, cookware/dishes/utensils

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
7141 S Springs Dr, Franklin, TN, 37067
  • CoolSprings Galleria
    3 min walk
  • Jonathan's Grille
    1 min walk
  • Nashville Bus Station
    18 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    23 min drive

Room options

View all photos for Room, 1 King Bed, Pool View (Shower Only)

Outdoor pool

Room, 1 King Bed, Pool View (Shower Only)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Shower Only)

27-inch TV with digital channels, video game console

Room, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Outdoor pool

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Outdoor pool

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Outdoor pool

Room, 2 Queen Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

27-inch TV with digital channels, video game console

Room, 1 King Bed with Sofa bed (Shower Only)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Outdoor pool

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Staybridge Suites Nashville - Franklin, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (466)
The price is €156
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Staybridge Suites Nashville - Franklin, an IHG Hotel

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Pet-friendly hotel connected to a shopping centre in Franklin with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video game consoles and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Nashville/Franklin (Cool Springs). During your stay, you'll be connected to a shopping centre and just a quick walk from CoolSprings Galleria. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from CoolSprings Galleria and a 2-minute drive from Aspen Grove Park
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 10 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 541 reviews" "
Rating 8 - Good. 164 out of 541 reviews" "
Rating 6 - Okay. 57 out of 541 reviews" "
Rating 4 - Poor. 24 out of 541 reviews" "
Rating 2 - Terrible. 13 out of 541 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Aug 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything
Stayed 2 nights in Aug 2024

6/10 Okay

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Johnathons Grill right beside Hampton Inn
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elmira

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great for families
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great for an overnight stay.
Overall clean- lobby, room, pool, etc. front desk hospitality was lacking- had a girl with zero personality check us in and the guy when we had a question was the same. The staff putting out breakfast items were super sweet though!
Stayed 1 night in Jul 2024

10/10 Excellent

Jazmin

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service with friendly staff. Room was clean and in good condition.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Great stay!! Very friendly staff. Amenities nice!!!
Stayed 2 nights in Jun 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff recommended Jonathan's to us as a place to eat. We had the best fish and chips we've ever had anywhere.
Stayed 1 night in May 2024

8/10 Good

Teresa Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room, decent breakfast, easy to get to and reasonable price.
Stayed 4 nights in Jun 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will most likely return there for future visits to Nashville
Stayed 3 nights in May 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Melinda

Stayed 1 night in May 2024

6/10 Okay

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disability Accessible Rooms
May 2-3, 2024 Do not stay in room 111! It smelled like wet dog. (They did offer to move us but we had already settled in and used the facilities). The Lysol spray I brought with me helped a little. The elevator room backed up to our wall. We had to endure the sound of the elevator going up and down most of the night and were even woken around 1:30 am when someone came in late. The accessible shower was ridiculous! Nothing to keep the water in. Water was everywhere. The shower head was on the side wall instead of the end. It was akward and messy to use. We checked in on our way back through a day later May 5-6 and room 316 was great! Shower was great and no horrible elevator noises.
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, very fast checkin and checkout services. Nice little breakfast setup too.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Mayra

Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but needs a bit more
The good: safe area with a variety of things to do, very friendly front desk staff, a clean building and rooms, comfy beds, the fan actually stays on when you turn it on and the room was huge! I got the one bedroom with kitchen and it felt like 2.5-3 normal hotel rooms. TVs worked well. The not so good: the rooms had minimal soundproofing and you could see an open gap on most room’s doors. If I was in my room, I could hear people in the adjoining room and hallway as if we were only separated by a hollow door. Thankfully, in the separate bedroom with the door shut, it was very quiet. Also, despite having a full kitchen, the room has NO dishes, pans, cups or silverware of any kind. It did have some dishwasher detergent though for the imaginary dishes.
Stayed 1 night in Apr 2024

6/10 Okay

susan

Stayed 1 night in Apr 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I would definitely stay there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024